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Geoff B.
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Geoff B.
MemberGood evening Laura,
Thank you for taking the time to write back.
Before we continue, could you clarify which view on our demo site you are referring to ? (perhaps just the link would help).
Based on your description, I was under the impression that http://wpshindig.com/events/list/
The only part missing from your current view would be the event description.
You can control that with the Excerpt field in your event. I would recommend reading the following on that subject: https://theeventscalendar.com/the-trouble-with-excerpts/
Have a good weekend,
Geoff B.
March 3, 2017 at 10:12 pm in reply to: Can't locate the Events Submission Form on the front end of my website #1249358Geoff B.
MemberGood evening Roland,
Thank you for taking the time to write back.
Yes, you are correct, you get to pick and choose where you add those links.
Most of our users prefer it this way since it provides more control.If you have not already, I highly recommend reading the following: https://theeventscalendar.com/knowledgebase/new-user-primer-community-events/
It guides you through the process step-by-step.
At the very least, you will probably want to add the http://perennialgrowth.com/events/community/add link to your WordPress menu (http://easywpguide.com/wordpress-manual/appearance/updating-the-menu/adding-a-custom-link-menu-item/) or in the before HTML section of your calendar in Events -> Settings -> Display
Let me know if you need help with that part.
Have a good weekend,
Geoff B.
Geoff B.
MemberThis reply is private.
March 3, 2017 at 9:11 pm in reply to: Attendee data not stored when using woocommerce and Event Ticket plus #1249339Geoff B.
MemberGood evening Kunle,
Thank you for your answer.
To answer your question, this priority 1 bug should be a part of our next maintenance release if all goes well. That release is scheduled for this week.
In the meantime, the only thing that does work is event that have only 1 ticket type.
The only known workaround for now is to downgrade the Event Tickets plugins to a matching version:
- Event Tickets 4.3.5
- Event Tickets Plus 4.3.5
You can read about this here: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/
It’s not perfect, but it should buy you some time.
As for your other question, as long as the name of the attendee is one of the additional attendee information fields, it should appear on the ticket email automatically.
Additionally, you can have the attendee information display on the WooCommerce order as well using the following extension: https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/
Have a good weekend,
Geoff B.
Geoff B.
MemberGood evening Georg,
I am super stoked that this worked for you.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Geoff B.
MemberGood afternoon Maurizio,
Thank you for writing back and for the report.
There are a couple of things going on here:
- When that link checker follows the link to add an event to its Google Calendar, Google notes the Link Checker is not logged in and issues a bad request. If the link checker was logged in to Google they would not get that error. This generates all the 400 bad request errors which you can simply ignore.
- There are some 404 page links appearing in your Google Sitemap for some reason.
I believe we should investigate these one by one.
It looks like some of these are the result of some hard hyperlinks (placed in the text of a page for example – http://silentdiscoitalia.com/calendario-eventi/tribe/add has been replaced by http://silentdiscoitalia.com/calendario-eventi/tribe/aggiungi).
Could you go through these hardcodes and run the report again so that we can see if there are any that we should be concerned about ?
Have a good weekend,
Geoff B.
Geoff B.
MemberGood afternoon Benjamin and welcome back!
Thank you for reaching out to us.
We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.Unfortunately, I cannot commit to a release date for a fix at this point.
But you will be contacted as soon as there is one.
In the meantime, there is a workaround.
You need to downgrade Event Tickets and Event Tickets Plus to the following versions:
- Event Tickets 4.3.5
- Event Tickets Plus 4.3.5
You can read about this process here: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/
Thank you for your patience as we see this through.
Best regards,
Geoff B.
Geoff B.
MemberGood afternoon Danielle and welcome back!
Thank you for reaching out to us.
We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.Unfortunately, I cannot commit to a release date for a fix at this point.
But you will be contacted as soon as there is one.
In the meantime, there is a workaround.
You need to downgrade Event Tickets and Event Tickets Plus to the following versions:
- Event Tickets 4.3.5
- Event Tickets Plus 4.3.5
You can read about this process here: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/
Thank you for your patience as we see this through.
Best regards,
Geoff B.
Geoff B.
MemberGood afternoon Laura and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.As you might know, display results will largely depend on the WordPress theme being used.
I took a look at your site and it looks like you have already fixed the issue with CSS (which was going to be my suggestion).
Can you confirm ?
Have a good weekend,
Geoff B.
Geoff B.
MemberGood afternoon Frank,
Thank you for writing back and for your awesome understanding.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great weekend!
Geoff B.
Geoff B.
MemberGood afternoon Marty,
I am super stoked that you were able to find a solution to your issue.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great weekend!
Geoff B.
March 2, 2017 at 10:44 pm in reply to: The first page of Events list doesn't show all events #1248783Geoff B.
MemberThis reply is private.
Geoff B.
MemberGood evening Rasmus,
Thank you for these additional tests.
I do not have a date to provide for Community Events support unfortunately.
But, some people have already requested compatibility here: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/10048827
The more votes this feature has, the higher priority it gets.
What I can tell you however is that our order of priority is:
- Enhance and strenghten compatibility with the Events Calendar and the Events Calendar Pro.
- Add Event Tickets and Event Tickets Plus compatibility
- Look at Community Events compatibility
My best guess is that will bring us at least to next fall (considering we have tons of awesome feature requests we are also working on).
I wish I had a better answer for you, but for now it’s the best one I have.
Have a great day!
Geoff B.
Geoff B.
MemberThis reply is private.
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