Event Tickets End Sale Date

[Danielle]

When we enter an End date of 11:55pm on a specific date, then save Ticket. We then save the event page. Then go back to click edit, it keeps defaulting back to 5:00pm on that same date. So no matter what we do, it changes back to 5pm as end date.

Any ideas on how to fix this?

[Geoff B.]

Good afternoon Danielle and welcome back!

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.

But you will be contacted as soon as there is one.

In the meantime, there is a workaround.

You need to downgrade Event Tickets and Event Tickets Plus to the following versions:

• Event Tickets 4.3.5
• Event Tickets Plus 4.3.5

You can read about this process here: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Thank you for your patience as we see this through.

Best regards,

Geoff B.

[Nico]

Hi there!

Just wanted to share with you that maintenance release 4.4.5 of our plugins is out, which includes a fix for this issue 🙂

Find out more about the release → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-5-event-tickets-4-4-5-premium-add-ons/

Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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