[Geoff B.]

Good afternoon Hylke,

I am glad this was helpful to you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Jeremy,

Thank you for writing back.

That is a great question. I do not have workaround specific to the filter bar for now.
But, there are a few of our customers that seem to have been very successful in customizing WPML’s behaviour with our plugins.

A lot of them are using a wpml-config.xml file and some custom functions in their theme’s functions.php to achieve this.

Here are a few of these threads. Perhaps you can try to reach out to these users ?

• https://theeventscalendar.com/support/forums/topic/automatically-duplicating-added-event-calandar-items-on-publish-with-wpml/
• https://theeventscalendar.com/support/forums/topic/conflict-with-wpml-anonymously-created-pending-events-hidden-in-admin-panel/

Best regards,

Geoff B.

[Geoff B.]

Good evening Alyson,

Thank you for writing back.

question is if we start using variations will it add one of every variation?

That is a great question. Each of the many min / max plugins out there is a bit different.
You would have to check with the plugin author or better yet, give them a try to find out 🙂

just checked and it still has ticket as 0

In this case, I would use my second suggestion (the code snippet).
Unless you want to experiment with different plugins.

Let me know how that goes.

Best regards,
Geoff B.

 

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Bart,

I believe I found the cause of the issue.

By going in Events -> Settings -> Display, I noticed that the default view was set to list, but that the list view’s checkbox was unchecked.
I simply checked the box again and that brought your calendar back.

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Matt and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-page-template #mk-page-introduce.intro-left {
display: none !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Hi there!

Thanks so much for getting in touch!

 

 

I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum.

But, the good news is that you are still welcome to consult this forum to your liking and browse it for solutions, snippets and tutorials.

We’d be more than happy to assist you at one of the following locations:

• Since you are using <u>The Events Calendar</u> you can request assistance on the WordPress.org support forum.

With that in mind, it looks like there is some type of conflict at play.

This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

 

So in short, upgrading to pro will not fix the issue, but it will give you access to our premium support.

Best regards,

Geoff B.

 

Geoff B.

[Geoff B.]

Good evening Preston and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox: https://gist.github.com/GeoffEW/badc00e12c439fb2bd8c050b98b481a2

As you can see, this might need to be adjusted for your specific hours.

Once that is done, you will need to tweak the week view wrapper to your liking.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-grid .tribe-scroller {
height: 900px;
}

You might have to adjust the height to suit your specific needs here again.
Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Pranav and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the plugin not working properly on your website.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

With that in mind, most of the time, when that happens, it is caused by the fact that only Event Tickets Plus is installed and activated.

Our free plugin Event Tickets also needs to be installed and activated.
This is because Event Tickets Plus extends Event Ticket.

You can read more about that here: https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/

Best regards,

Geoff B.

[Geoff B.]

Good evening and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

We apologize for the delay. Your strings have now been approved.

Thank you for bringing this to our attention.

Best regards,

Geoff B.

[Geoff B.]

Good evening Brandon and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the navigation links not working on your site. Yikes!
I would love to help you with this topic.

From what I can see, the issue stems from https://www.brandonu.ca/wp-content/plugins/bu-asides/js/aside-position.js more specifically “Uncaught TypeError: Cannot read property ‘cloneNode’ of null at window.onload”

This Javascript issue is most likely preventing the rest of the Javascript on the page from working properly alas.

I would recommend either disabling this on this specific install or contacting the plugin author to see what is going on. My hunch is that this might be caused by some Javascript-related settings in your caching program.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Hylke and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

What is the best way to implement this?

The first thing you would probably want to do is to put an “end sale date” matching today’s date in the “edit ticket” section.

What that will do is remove the ticket from being displayed in the event itself.

However, the direct link to the WooCommerce product (even though it is hidden and not showing in the event’s front-end) will still work and can be sent to buyers via email.

Some of our customers sometimes create a new ticket, typically a free one.
This ticket is named “Waiting list” (or something similar).

This lets interested customers communicate to you that they are interested in the event.
At your discretion, you will be able to reach out to the “chosen ones” via email.

Let me know if that helps.

Have a great day!

Geoff B.

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