Problem with update

[Stanislas]

Hi!
I bought your plugin I was developing my site and url was http: // beta …
now the site is no longer in beta and the url is http: // www …
so I can not update your plugin.
How can I do?

In addition, I have a display problem (see attachment). I do not know if this is due to the plugin update, but the events on my page do not appear at all like that.
the calendar view in the sidebar of my pages is not at all like before, the heads are too large. can you help me solve my problems?

Thanks a lot!
Gaëlle

[Geoff B.]

Good evening Gaëlle and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I bought your plugin I was developing my site and url was http: // beta … now the site is no longer in beta and the url is http: // www …
so I can not update your plugin. How can I do?

You will be glad to know there is a perfect solution for that:

1. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
2. https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

In addition, I have a display problem (see attachment). I do not know if this is due to the plugin update, but the events on my page do not appear at all like that. the calendar view in the sidebar of my pages is not at all like before, the heads are too large. can you help me solve my problems?

I am not exactly sure how it looked before, so that is a bit tricky.
But I will help you to the best of my abilities.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Hang in there!

Geoff B.

[Stanislas]

This reply is private.

[Geoff B.]

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[Stanislas]

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[Geoff B.]

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