Disable ticket link?

[Hylke]

We have an event that is almost fully booked and therefore would like to disable the related ticket from the event calendar, while maintaining the possibility to order a ticket for that event via a emaillink. Even though we are almost fully booked we still want the people who are in the pipeline to be able to order.

What is the best way to implement this?

[Geoff B.]

Good evening Hylke and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

What is the best way to implement this?

The first thing you would probably want to do is to put an “end sale date” matching today’s date in the “edit ticket” section.

What that will do is remove the ticket from being displayed in the event itself.

However, the direct link to the WooCommerce product (even though it is hidden and not showing in the event’s front-end) will still work and can be sent to buyers via email.

Some of our customers sometimes create a new ticket, typically a free one.
This ticket is named “Waiting list” (or something similar).

This lets interested customers communicate to you that they are interested in the event.
At your discretion, you will be able to reach out to the “chosen ones” via email.

Let me know if that helps.

Have a great day!

Geoff B.

[Hylke]

Great answer Geoff! Thanks!!

[Geoff B.]

Good afternoon Hylke,

I am glad this was helpful to you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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