Geoff

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Viewing 15 posts - 3,391 through 3,405 (of 10,150 total)
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  • in reply to: Calendar display is not working fine #1119236
    Geoff
    Member

    Hey Tara, thanks for reaching out and hope all is well. 🙂

    I see what you mean!

    Quick question: what do you mean when you say that you are trying to add the calendar to the main menu? Does that mean you are trying to add a list of events to your site’s menu/navigation or are you trying to add a link to the calendar in your site’s menu/navigation?

    Also, will you please try heading to Events > Settings > Display, selecting the option to use Tribe Event Styles (screenshot), then saving your settings? That should apply the calendar’s default styles into the site and clean things up a bit as well.

    Thanks!
    Geoff

    in reply to: Edit wording in WordPress dashboard #1119233
    Geoff
    Member

    Hi Manuela,

    I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please do let us know if any other questions pop up and we’d be happy to help.

    Cheers and thanks again for reaching out!

    Geoff

    in reply to: 2 different list views – how? #1119228
    Geoff
    Member

    Hi Zsolt! I see one of my earlier answers was marked as the correct reply. I’ll go ahead and close this thread but please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers,
    Geoff

    in reply to: Events duplicated without my doing #1118673
    Geoff
    Member

    Thanks so much, Sharon!

    Hmm, it looks like you’re all up to date and the settings are all good.

    I do see the repeated events on June 22 just as you describe them. Sometimes, a plugin or theme on a site will use caching, which retains the information even after it’s gone and will remain so until the site has “flushed” its cache. Will you please follow the steps outlined here for me? It will provide a few steps, one of which will flush the site’s pernalinks as a first course of action.

    I hope that does the trick but, if it doesn’t, then I think it would be helpful to go through our standard troubleshooting steps to do a more thorough check on the caching. I see you have noted the following:

    • Deactivated all other plugins? Yes
    • Switched to a default theme? Yes

    Did you notice any difference when only using a default WordPress theme (like Twenty Sixteen) and having no other plugins installed?

    Thanks so much for your patience while we work on this together!

    Geoff

    in reply to: Woocommerce = not compatible with site #1118669
    Geoff
    Member

    My pleasure! Thanks a ton for following up — I’m really happy that everything’s working smoothly with the updates. 🙂

    I’ll go ahead and close this thread but please do reach out if any other questions pop up and we’d be more than happy to help.

    Cheers!
    Geoff

    in reply to: Woocommerce = not compatible with site #1118226
    Geoff
    Member

    That’s a totally fair and excellent question — glad you asked!

    Your data will remain intact, even if you delete the plugins and reinstall them with fresh copies. Still, it’s never a bad idea to backup your site’s files and data anytime there’s an update to your site, whether it’s our plugins, the theme or WordPress itself.

    Cheers!
    Geoff

    in reply to: Events duplicated without my doing #1118225
    Geoff
    Member

    This reply is private.

    in reply to: Geolocation / Near By #1118221
    Geoff
    Member

    Hi Justus,

    I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Submit Events Form #1117898
    Geoff
    Member

    Hey Leanne,

    No worries at all! I just processed a refund for your purchase of Events Calendar PRO and you should see the funds back in your account in the next 5-10 business days. Feel free to pick up a Community Events license in exchange. 🙂

    Cheers!
    Geoff

    in reply to: 2 different list views – how? #1117856
    Geoff
    Member

    Hey there, Zsolt! Thanks for following up.

    1) There is absolutely no way to display (filter) events by categories (one or more) using only the calendar plugin. The tribe_get_events() function doesn’t work for categories.

    The tribe_get_events() filter does support categories. You can query events by a specific category.

    2) With the filter plugin it is a huge work to make a custom view working.

    Yes, I would say that is true for sure.

    Cheers!
    Geoff

    in reply to: Event pop-up problem after upgrade #1117855
    Geoff
    Member

    Hey Wayne,

    W3 Total Cache should work well — the issue is most likely that page assets for the calendar are being extra cached by W3 where The Events Calendar already does a good job caching itself.

    Can you confirm that you have minification totally disabled for all JavaScripts and all CSS? If not, please ensure that minification is disabled and then clear your caches.

    Cheers!
    Geoff

    Geoff
    Member

    Nice, thanks Teme!

    in reply to: Woocommerce = not compatible with site #1117848
    Geoff
    Member

    Hey Michael,

    Oh shoot, sorry for the trouble with loading screens on the back end and with deleting RSVP tickets!

    It looks like a few of the plugins on your site aren’t up to the latest versions — will you please try updating to see if that makes a difference? Using when there is an error citing “tribe-common” that means there is an issue with conflicting versions of the plugins and reinstalling helps out.

    Thanks so much!
    Geoff

    in reply to: Display ticket on page #1117233
    Geoff
    Member

    Hey Valery,

    I see that one of the past replies in this thread was marked as the correct answer — I’ll go ahead and close this thread open for now because I suspect, but please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers,
    Geoff

    Geoff
    Member

    Hi @May-i, nice to see you again!

    What we want to do is to change the RSVP and Woocommerce text on the ticket creation option at the post creation/edit screen.

    I think this is absolutely possible to do, but would take editing the core plugin files which is something I would not recommend doing because it would get lost on the next update.

    We also need to change the RSVP and Tickets text headers being displayed in the front end ticket page. Is that possible?

    Definitely! You will need to modify two templates to make it happen. Template overrides are covered in great detail in our Themer’s Guide, but it basically boils down to this:

    • Make a copy of the rsvp.php template. It is located in /wp-content/plugins/event-tickets/src/views/tickets/rsvp.php.
    • Make a copy of the tickets.php template. It is located in /wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets/php
    • Make a new folder in your theme directory called tribe-events
    • Make a new folder in there called tickets
    • Drop your copied rsvp.php file in that folder
    • Make a new folder inside that one called wootickets
    • Drop your copied ticket.php file in that folder

    Now that the two templates are in your them, you can modify them to suit your needs. In this case, change this in rsvp.php:

    <h2 class="tribe-events-tickets-title"><?php esc_html_e( 'RSVP', 'event-tickets' ) ?></h2>

    …to this (using whatever title you would like):

    <h2 class="tribe-events-tickets-title"><?php esc_html_e( 'My New Header!', 'event-tickets' ) ?></h2>

    And, in ticket.php, change this:

    <h2 class="tribe-events-tickets-title"><?php esc_html_e( 'Tickets', 'event-tickets-plus' ) ?></h2>

    ..to this (using whatever title you would like):

    <h2 class="tribe-events-tickets-title"><?php esc_html_e( 'My New Header!', 'event-tickets-plus' ) ?>

    Will this help you get started? Please let me know. 🙂

    Cheers,
    Geoff

Viewing 15 posts - 3,391 through 3,405 (of 10,150 total)