Geoff

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Viewing 15 posts - 10,126 through 10,140 (of 10,150 total)
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  • in reply to: Display two calendars? #731212
    Geoff
    Member

    Hi there Margaret,

    Welcome back to the forums! Nice to see you again. 🙂

    Yes, one of the nice things about the plugin is that each category has a unique URL (e.g. [yoursite]/events/category/category-name/month) and you can send visitors directly to the month view (or any view for that matter) for that specific category.

    Does that make sense? Will that work for you? Please let me know.

    Cheers!
    Geoff

    in reply to: How to list events for the week #731199
    Geoff
    Member

    Yes, please share! That’s a great way to possibly help others who might be looking for something similar.

    Speaking of which, we have a UserVoice page where you can share your thoughts and ideas for features. We check it regularly and use it when planning future versions of all our plugins, so adding your voice would certainly be helpful.

    I’m going to close this thread, but please feel free to open a new one if you run into anything else and we’d be happy to help out. 🙂

    Cheers!
    Geoff

    in reply to: Editing Recurring Events #731191
    Geoff
    Member

    Hey Kevin,

    Thanks for giving the permalinks flush a shot!

    Yeah, server memory was the next place I was going to go. Some web hosts will allow you to increase the memory limit on your current server. If that’s the case for you, here are some helpful links regarding how to do this:

    I’m still really interested why an editing screen on the back end would redirect you to a 404 page on the front end. If increasing the memory limit doesn’t do the trick, I’d like to try reverting to the default TwentyThirteen theme and testing for theme/plugin conflicts. But let’s give the above a shot first, then move to testing for conflicts.

    Cheers!
    Geoff

    in reply to: How to list events for the week #730953
    Geoff
    Member

    Hi Mike,

    Yeah, unfortunately, the Week View isn’t available as a list view right out of the box. Using the Themer’s Guide to create one is definitely going to be the way to go for this. I would imagine you could base it off the List View template while using the filters from the Week View template.

    Does that make sense? Will that work for you? Please let me know.

    Cheers!
    Geoff

    in reply to: Surely filter by category should be included in pro? #730913
    Geoff
    Member

    Hi Maz,

    Thanks so much for taking the time to reach out and share your thoughts with us. We always appreciate knowing the experiences customers have–both good and bad–and you’ve outlined several specific and helpful points.

    You’re absolutely right that the Filter Bar is a separate plugin from PRO. I’m really sorry if that wasn’t clear in any of our communication. Is there anywhere on the website (or someplace else) you feel was misleading? We’d love to know and would be happy to look into better possible ways to communicate our plugin features to avoid a similar situation with others. It’s definitely not our intention to be misleading or unclear, so any feedback you have would be super helpful.

    Please know we do offer a full refund on purchases if you’re unhappy with them within 30 days for any reason. Send an email to [email protected] and we’ll help you out. Reference this thread in the email for context.

    Again, sorry for any miscommunication. I’m glad you reached out and shared your thoughts so we can consider ways to make things better.

    Best,
    Geoff

    in reply to: How to list events for the week #730845
    Geoff
    Member

    Hey there Mike,

    Welcome to the support forum! Really appreciate you getting in touch and hope you’re enjoying the plugin so far.

    There is a Weekly View available that can be set as the default calendar view. Head over to the event display settings (Events > Settings > Display) and choose “Week” in the drop down next to “Default View.” Just make sure you hit “Save Changes” at the bottom for the change to take effect–that’s easy to miss. 🙂

    If you’re looking for something a little more custom, I’d recommend checking out our Themer’s Guide. It walks you through how to create custom calendar layouts by overriding the template files. The template files for Week View are outlined in the Views and Templates section.

    Does this help answer your question? Please let me know and thanks again for reaching out.

    Cheers!
    Geoff

    in reply to: Recurring Event Not showing #730819
    Geoff
    Member

    Hi Janelle,

    Thanks for getting in touch! Sorry you’re running into trouble, but let’s see if we can tackle it together.

    First, let’s check your recurring events settings (Events > Settings > General). Is the box next to “Recurring event instances” checked? If so, please try unchecking that and let me know if the events are displaying the way they should.

    If that doesn’t do the trick, then we should test to see if there is a conflict with your theme or one of the other plugins being used on the site. Could you try temporarily activating the default Twenty Thirteen theme and following the steps outlined here to test for conflicts?

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

    in reply to: Calendar tooltips not working #730762
    Geoff
    Member

    Hey there Jill!

    Will you please go into your Events date settings (Events > Settings > Display) and let me know if you are using a single quote (‘) in the “Date with year” field? Does your setting look like this screenshot?

    If so, will you please try removing the single quote and let me know if the tooltips work again?

    Thanks!
    Geoff

    in reply to: Change Text to "[Read more…]" Button #730636
    Geoff
    Member

    Awesome, I’m so glad that worked out! Thanks again for reaching out. I’m going to close this thread but feel free to open a new one if you run into any other issues.

    Geoff

    in reply to: Calendar tooltips not working #725757
    Geoff
    Member

    Thanks for confirming, Jill! I’m seeing some other reports with similar issues, so I’m going to connect with our team and dig a little deeper.

    I’ll follow back up with some more information.

    Geoff

    in reply to: PRO installation issue #725737
    Geoff
    Member

    Woohoo, that’s awesome! So glad that worked out.

    I’m going to close this thread, but please feel free to come back and open a new thread if any more questions pop up.

    Cheers!
    Geoff

    in reply to: PRO installation issue #725666
    Geoff
    Member

    Hey Steve,

    Oh awesome, Bluehost definitely gives you FTP access. You’ll want to log into your Bluehost account, head over to your account dashboard (cPanel), and then click on the “FTP Accounts” option in the File Management section. Here’s a screenshot of where that is.

    If you need help setting up FTP, I would suggest contacting Bluehost support directly to set you up since they have the information for your account. They should also be able to help increase your server’s memory limit, which will also take care of the issue as well.

    Unfortunately, this is the only option I have at my disposal since this is related to hosting.

    Does that make sense and point you in the right direction? Will that work for you? Please let me know.

    Cheers!
    Geoff

    in reply to: How to combine CSS files #725615
    Geoff
    Member

    Hi Bill,

    This is an excellent question! Love it when people care about web performance. 🙂

    It’s true that separate files translates into separate requests to the server. However, there are a couple of ways to minimize this effect:

    • Use GZIP compression. When you do this, the files are cached making repeat visits that much faster because the files don’t have to be reloaded. There are a number of plugins that can handle this if you prefer to not touch your server.</span>
    • Try to minify and concatenate with a plugin. I found this one that looks like might fit your needs, but I’ve honestly never used it and can’t guarantee that it is compatible with our plugins.

    Does this help answer your question?

    Cheers!
    Geoff

    in reply to: Calendar tooltips not working #725576
    Geoff
    Member

    Hi Jill,

    Welcome to the support forums and thanks for getting in touch! Sorry you’re having an issue with tooltips, but let’s see if we can solve it together.

    Are you able to temporarily activate the default Twenty Thirteen theme to see if the issue happens there as well? If the tooltips work there, that’s good news! It means we have narrowed the issue down to a theme conflict.

    If the issue persists in the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

    These steps are also outlined here if you want some more details on how to test for conflicts.

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

    in reply to: Change Text to "[Read more…]" Button #725534
    Geoff
    Member

    Welcome back!

    You did exactly the same thing I would have done for changing the Read More text: start with the WordPress Codex.

    However, it looks like you’re using a Genesis theme (and child theme), and those typically come with their own sets of hooks and filters that override the default WordPress ones.

    I found this resource that looks pretty handy. Honestly, I haven’t played around with the Genesis framework enough to know if these work, but the second snippet sounds exactly like your situation: changing the Read More link using the Content Limit on the Content Archives section.

    Unfortunately, that’s about the extent of my knowledge when working with Genesis. Check back in and let me know if that works out for you.

    Cheers!
    Geoff

Viewing 15 posts - 10,126 through 10,140 (of 10,150 total)