Events duplicated without my doing

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  • #1115131
    Sharon Smith
    Participant

    HI, Help!

    I have Events Calendar Pro. Here is the page I am referring to:
    http://www.taosharon.com/events/2016-06/

    You will see on 6/22- 3 events that are the same: Microcosmic Orbit Meditation. I did not input those events although I do that event every month. It is also on 5/25.

    When I try to go to the page to edit it, I get a 404.

    I have tried what is suggested in troubleshooting – permalinks, etc. Including clearing the browser cache & deactivating plugins, changing themes, etc. This is not a conflict issue as it remains there no matter what. How do I find these listings to delete them??? And why are they there in the first place?
    Any help is appreciated.

    Thanks.
    Sharon
    http://www.taosharon.com

    #1115337
    Geoff
    Member

    Howdy Sharon, and welcome to the forums!

    So sorry for the trouble here with duplicated events — that’s definitely odd and I’d be happy to look into it with you.

    First off, have you tried deleting the event? In other words, does it still show up on the calendar after it has been deleted?

    If so, let’s stop right there and diagnose a little further. If the event is still there after it has been deleted, it would be awesome of you could head to Events > Settings > Help, copy the System Information at the bottom of the screen, and paste it here as a private reply.

    If the event is no longer showing on the calendar once it’s been deleted, then please try re-creating the event, this time with a different URL and perhaps a slightly different title. If the event duplicates from there, then it would be great if could take a screenshot of that event’s settings in the editor and share it here with me so I can see how it’s set up.

    Thanks so much!
    Geoff

    #1117909
    Sharon Smith
    Participant

    This reply is private.

    #1118225
    Geoff
    Member

    This reply is private.

    #1118340
    Sharon Smith
    Participant

    This reply is private.

    #1118341
    Sharon Smith
    Participant

    This reply is private.

    #1118673
    Geoff
    Member

    Thanks so much, Sharon!

    Hmm, it looks like you’re all up to date and the settings are all good.

    I do see the repeated events on June 22 just as you describe them. Sometimes, a plugin or theme on a site will use caching, which retains the information even after it’s gone and will remain so until the site has “flushed” its cache. Will you please follow the steps outlined here for me? It will provide a few steps, one of which will flush the site’s pernalinks as a first course of action.

    I hope that does the trick but, if it doesn’t, then I think it would be helpful to go through our standard troubleshooting steps to do a more thorough check on the caching. I see you have noted the following:

    • Deactivated all other plugins? Yes
    • Switched to a default theme? Yes

    Did you notice any difference when only using a default WordPress theme (like Twenty Sixteen) and having no other plugins installed?

    Thanks so much for your patience while we work on this together!

    Geoff

    #1123824
    Sharon Smith
    Participant

    This reply is private.

    #1123833
    Geoff
    Member

    This reply is private.

    #1123845
    Sharon Smith
    Participant

    This reply is private.

    #1123847
    Sharon Smith
    Participant

    This reply is private.

    #1123972
    Geoff
    Member

    This reply is private.

    #1123999
    Sharon Smith
    Participant

    This reply is private.

    #1124049
    Geoff
    Member

    This reply is private.

    #1124091
    Sharon Smith
    Participant

    This reply is private.

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