Display ticket on page

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Viewing 6 posts - 16 through 21 (of 21 total)
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  • #1111431
    Geoff
    Member

    I’m still looking into this but, when you have a chance, will you please also share the system information for your test site once you’ve deactivated the other plugins and switched to the WordPress Twenty Sixteen theme? Thanks so much!

    Geoff

    #1111490
    Valery
    Participant

    This reply is private.

    #1111550
    Geoff
    Member

    Thanks so much, Valery!

    Next up, will you please do a couple of things for me:

    • Update Event Tickets Plus to version 4.1.2. You can find the download for it here on this site in My Account > Downloads.
    • Create a new event on the calendar for May 11
    • Create a ticket for the event. Set the start sale date for yesterday (5/5) and the end date for 5/11. Let’s make 100 tickets available.
    • Publish the event

    Them, let’s stop right there and see if the ticket displays on the event. I’m hoping it will since I’ve tried this on my test site and it all seems to work. If the ticket does not show up, though, then we can dig into it a little deeper.

    Thanks!
    Geoff

    #1111818
    Valery
    Participant

    This reply is private.

    #1112261
    Geoff
    Member

    Nice work, Valery! I really appreciate your help pinning down the exact conflict — this is super helpful.

    I’ve spent some time playing around with the settings for both Yoast and Event Tickets (including some other possible fixes) but am coming up short. I’ve gone ahead and created a ticket for this in our system so we can look at it and try to clean it up in an upcoming release. I do want to note, though, that we aren’t always able to clear up conflicts with other plugins because it could possibly require changes to the other plugin as well. Still, we will check this out and do what we can on our end to get things working as smoothly as possible.

    Thanks for your patience here and for the heads up! I’ll follow up with you here in this thread when I know more.

    Geoff

    #1117233
    Geoff
    Member

    Hey Valery,

    I see that one of the past replies in this thread was marked as the correct answer — I’ll go ahead and close this thread open for now because I suspect, but please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers,
    Geoff

Viewing 6 posts - 16 through 21 (of 21 total)
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