[Cliff]

Thanks for the update. It sounds like you’ve got things to where you can move forward using the previous version for the time being. If not, please explain how I can best help you at this time.

Again, I apologize for this inconvenience.

[Cliff]

This reply is private.

[Cliff]

Hi Ritama. Thanks for your interest in our plugin suite.

We have several different plugins that sell for $89. On all our plugins, we currently offer a substantial renewal discount (not guaranteed to be the case forever in the future, though). I hope this information helps!

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Joe (or Allison).

Please reference PRO’s Additional Fields documentation (there’s not photo-upload, drag-and-drop, or WYSIWYG fields at this time – you can add your vote to this idea) and use our Refund request form if you need it at this time.

Thank you.

[Cliff]

Hi Kate. If you provide a link to your site, I might be able to provide you some quick CSS help on this topic.

[Cliff]

Hi Richard.

Sorry you’re having this issue. Thanks for sending the links.

At this time, the event you linked to is in the past, which would make the Eventbrite tickets no longer displayed. Other reasons an Eventbrite ticket may not appear include if the event is not Public on Eventbrite or if one of Eventbrite’s special options (“group tickets” if I remember correctly) is used.

If you have other details to share, possibly for a future event, please let me know if this is happening for all your events with Eventbrite tickets or just certain ones.

Thank you.

[Cliff]

Hi Scott.

As you know, you can use our Attendee Meta feature from Event Tickets Plus for things like collecting t-shirt size at the time they book a ticket. However, we don’t have any built-in functionality for offering additional products to purchase depending on what ticket is selected.

You might be able to find a solution from WooCommerce’s help article on this topic, though. Please let me know if you find a satisfactory solution there.

[Cliff]

Hi Dan.

I just replied to your other question about waitlist feature.

I’ll answer these 2 questions here.

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees and Making Tickets.

Also, you can add Attendee Meta questions, like a required checkbox that they read the Terms and Conditions. You should be able to enter HTML to create an a href link with target=”_blank” to open the link in a new window.

===

I’m not sure if by “Community Calendar” you’re actually meaning Community Events, but if so…

Our Community Events add-on can be restricted to logged-in users or allow anonymous submissions. Basically, the events created via the CE front-end form become regular events on The Events Calendar. It’s just that the submission can be held for moderation and/or later edited via the front-end by the logged-in user who posted it.

As I stated, the CE events are like “regular” events on your calendar. Therefore, if you have our PRO add-on, you could display them on a Map View or create recurring events or have Additional Fields on the front-end CE form.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Susan. Heck of an avatar! 🙂

Sorry you’re experiencing this.

Do you have The Events Calendar plugin installed and active? If not, please try that and see if it stops that error from happening. Please also send a screenshot of your Event Tickets settings at wp-admin > Events > Settings > Tickets while The Events Calendar is active.

Thank you.

[Cliff]

Hi Dan. Thanks for your interest in our Event Tickets plugin and it’s Plus add-on.

Please add your vote to this existing feature request and see the suggested workaround. I hope this information helps.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Kirsch.

Thanks for your interest in our plugin suite.

1. Our Community Events add-on doesn’t have any integration with BuddyPress, but it can be restricted to logged-in users or allow anonymous submissions. Basically, the events created via the CE front-end form become regular events on The Events Calendar. It’s just that the submission can be held for moderation and/or later edited via the front-end by the logged-in user who posted it.
2. Yes, mostly. You can review this plugin’s translations at our translation site for more information. You can also help translate further.
3. As I stated, the CE events are like “regular” events on your calendar. Therefore, if you have our PRO add-on‘s Map View, yes, they could show up on the map if they’re assigned a location/Venue that is able to be mapped (has an address Google Maps can locate or have manually-input lat/long coordinates).
4. We don’t have any theme recommendations or integrations, but…

…we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Benjamin.

Please provide details about what type of tickets you’re trying to customize the email for: RSVP, WooCommerce, Easy Digital Downloads, etc.

[Cliff]

Hi. Sorry you’re experiencing this.

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

It’s hard to tell if this is your issue or not, but, once you verify you’re on the latest versions, please do strongly consider trying the fix for runaway recurring events (a bug introduced in version 4.2.2 and fixed within a few days via version 4.2.2.1).

You can reference these code snippets to help determine if this is your problem and how to go about resolving it in your database:

• Count number of recurrences in database
• Delete all recurrences of an event via SQL (make a database backup first)

Please let me know how it goes for you.

[Cliff]

Hi Ted.

Sorry you’re having this issue.

If I’m understanding your issue correctly, you already know how to import from Google Calendar.

I’m guessing one of two things might be at play here:

1. If you’re searching for events that happened in the past, iCal Importer defaults to only finding future events. You’ll have to remove the date filter to find past events in the iCal feed.
2. Or you previously imported them, then deleted them from WordPress, but iCal Importer keeps track of this and then doesn’t re-import events you previously imported and deleted. You can reference this temporary code snippet to delete this historical tracking and this permanent code snippet if you want this history tracking feature deactivated going forward.

If this information doesn’t help, please provide the iCal URL you’re trying to import and any helpful screenshots or video screencasts.

Thank you.

[Cliff]

Hi Brian.

Thanks for the link in your system information report.

I see what you’re talking about. I’m pretty sure this is a bug you should report to your theme author/support.

Tags assigned to Events are actually shared with your regular blog posts. Our Event Categories are different from post Categories, but our Tags are the same as post Tags. Therefore, I believe this is the display rendered for all tags, not just tags on Events.

The theme author probably needs to add pagination to their Tags Archive template.

Please let me know how it turns out.

[Author]

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