event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php

[Susan]

I just updated Events Tickets Plus and now am receiving this error when going to edit the event:

Fatal error: Class ‘Tribe__Events__Main’ not found in /home/oliadmin1975/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 1975

No issues prior.

[Cliff]

Hi Susan. Heck of an avatar! 🙂

Sorry you’re experiencing this.

Do you have The Events Calendar plugin installed and active? If not, please try that and see if it stops that error from happening. Please also send a screenshot of your Event Tickets settings at wp-admin > Events > Settings > Tickets while The Events Calendar is active.

Thank you.

[Susan]

No we are not using Events Calendar. Event Tickets/Event Tickets Plus with Events Manager (by Marcus Sykes).

I like the avatar too 🙂

I rolled Event Tickets Plus back to 4.2.0 for now.

[Cliff]

Thanks for the extra information.

Unfortunately, I could not reproduce this issue on my local testing site – with a custom post type of my own making or of the one created by the Events Manager plugin you’re using. I was able to publish a new Events Manager event and add an RSVP ticket to it without any issues.

I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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