Cliff

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Viewing 15 posts - 7,231 through 7,245 (of 10,686 total)
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  • in reply to: Add Additional Attendee Info to Admin Email #1168269
    Cliff
    Member

    Hi Scott.

    Thanks for your detailed question.

    I’d strongly suggest adding 2 tickets to each single event. You should create one ticket for 11:30am showing and one ticket for 1:30pm showing. If your auditorium is 100 capacity, you could set the limit per ticket to 100. That way, if 11:30am showing is sold out (sold 100 tickets), they’d still be able to buy the 1:30pm showing (if you’ve only sold 90 tickets).

    Another benefit, because your only Attendee Meta question is for showtime, is that you wouldn’t need to ask them for their preferred showtime, so you wouldn’t need to worry about getting Attendee Meta information to appear on emails.

    I hope this clarifies things. Please let me know if you have any follow-up questions on this topic.

    Cliff
    Member

    Hi Lindsay.

    Thanks for your interest in our products, specifically our Community Events add-on.

    Looking into the code, it seems the Community Events “Allow users to edit their submissions” option, if checked, adds these capabilities to WordPress users:

    • edit_tribe_events
    • edit_tribe_venues
    • edit_tribe_organizers
    • edit_published_tribe_events
    • edit_published_tribe_venues
    • edit_published_tribe_organizers

    Therefore, I’d imagine you could use a plugin like User Role Editor (third-party, not guaranteed or supported by us) to assign such capabilities to the user roles of your choice.

    You might also be interested in browsing the existing feature requests for Community Events to see what’s not possible out of the box and to add your votes for ideas you want to see implemented. I believe there is an existing one for moderating their edits.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Recurring Event Registration Issue #1168262
    Cliff
    Member

    Hi Mark. Thanks for your kind words. We’re always glad to hear people like our stuff. Feel free to leave a 5 star review for our free/core plugin or of our Event Tickets core/free plugin.

    I’m guessing you’re trying to use Event Tickets with PRO’s recurring events. Is this correct?

    If it is, unfortunately this isn’t a supported feature at this time. However, you can add your vote to this existing feature request: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets

    That idea’s status says Started, but I know they ran into a snag on something with it so it might still be a long while.

    in reply to: Duplicate Events from Google Calendar #1168260
    Cliff
    Member

    Hi Emanuele.

    Please clarify:

    1. Are you saying the 4 different iCal URLs (from Google Calendar) are importing correctly except that the same event is in all 4 iCal URLs and therefore importing 4 times (once from each URL)?
    2. Or are you saying this is not the case — there’s just 1 event across all 4 URLs — but it’s duplicating? If this is the situation, how many times is it duplicating — 4 times?

    Please do provide us with a link to your site’s calendar and these 4 iCal URLs.

    Thank you.

    in reply to: Event Category (Tribe) & Product Category (Woo) #1168258
    Cliff
    Member

    Hi Paul.

    If I understand you correctly, you’re wanting to create a WooCommerce coupon (like SPORTS100) that applies to any Event Tickets Plus WooCommerce ticket assigned to an Event in a specific Event Category (e.g. Sports), correct?

    Well we don’t have this feature, but I’d guess it’s possible. Although I’d guess it to be a bit edge-case, you could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    <b>If you post it / find it,</b> feel free to link to it from here in case anyone comes across this forum thread in the future.

    If you need it without waiting to see if we’ll eventually add this functionality natively and need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Problem in updating number of Attendee on cart page #1168227
    Cliff
    Member

    Tamara, I’m unsure if this snippet will benefit you:

    Make WooCommerce cart Quantity input field non-editable (readonly) ONLY FOR Event Tickets Plus products

    https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

    If it does, great. If it doesn’t, just disregard.

    Thanks!

    in reply to: Attendee Information issues #1168226
    Cliff
    Member

    Karen, I’m unsure if this snippet will benefit you:

    Make WooCommerce cart Quantity input field non-editable (readonly) ONLY FOR Event Tickets Plus products

    https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

    If it does, great. If it doesn’t, just disregard.

    Thanks!

    Cliff
    Member

    Benjamin, I’m unsure if this snippet will benefit you:

    Make WooCommerce cart Quantity input field non-editable (readonly) ONLY FOR Event Tickets Plus products

    https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

    If it does, great. If it doesn’t, just disregard.

    Thanks!

    in reply to: Default values for custom meta #1168202
    Cliff
    Member

    Hi.

    You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    However, I am curious what context you have in mind to use such desired functionality. Feel free to elaborate here or on UserVoice.

    in reply to: Events Calendar filtered by Organizer #1168196
    Cliff
    Member

    Hi.

    You can see how this works on our demo site:

    • Event calendar month view: http://wpshindig.com/events/
    • Event calendar list view: http://wpshindig.com/events/list/
    • Specific Organizer month view: http://wpshindig.com/events/?tribe_organizers=29951
    • Specific Organizer list view: http://wpshindig.com/events/list/?tribe_organizers=29951

    Both of those last 2 links allow displaying Past Events (if there are any).

    Our Filter Bar add-on makes getting to these Organizer links easy, as you can see at our demo site.

    Please let me know if your site is not operating in the same way.

    in reply to: Recurring import duplicating events #1168181
    Cliff
    Member

    You bet. We’ve got the bug logged and I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released (not sure how it’ll work in this case of being for a released and beta product). It’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: QR check-in, pre-sale questions #1168180
    Cliff
    Member

    Most phone QR code readers will either display the URL (so you know where it’d go before you go there) or will automatically go there.

    Visiting that link will check them in.

    If someone is already checked in and the link is visited (e.g. QR scanned multiple times), it should just act like nothing really happened (just showing they’re checked in).

    I hope this helps.

    in reply to: getting bcc copy of ticket email to client #1168167
    Cliff
    Member

    Hi John.

    Here’s some code that may work for you or at least give you an idea how to proceed:

    (Please note this code isn’t tested / verified to work.)

    function modify_woo_ticket_headers( $headers ) {
    remove_filter( 'woocommerce_email_headers', 'modify_woo_ticket_headers' );
    return $headers . "Bcc: [email protected]\r\n";
    }
    
    function before_woo_tickets_sent() {
    add_filter( 'woocommerce_email_headers', 'modify_woo_ticket_headers' );
    }
    
    add_action( 'wootickets-send-tickets-email', 'before_woo_tickets_sent', 5 );

    Please let me know how this works for you.

    Cliff
    Member

    Hi. Thanks for the compliments and suggestions.

    ET+ sends data to the WooCommerce shopping cart (and then WooCommerce takes over from there), but it does not fully integrate with the shopping cart in the way you’re wanting.

    A simple fix for this could be making the quantity field non-editable. Here’s a code snippet to change the WooCommerce cart quantity field to readonly just for ET+ products:

    https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

    Please let me know how it goes for you and if you have any follow-up questions on this topic.

    in reply to: Events importing with wrong times #1167857
    Cliff
    Member

    Checking in here regarding https://theeventscalendar.com/support/forums/topic/issue-with-4-2-3-calendar-import-end-date-is-incorrect/

    In that thread, you said you downgraded to 4.2.3 and were having issues with http://www.holyangelsarcadia.net/apps/events/?id=0 importing to http://holyangelsarcadia.zingapps.com/events/

    Are you still having issues with http://www.holyangelsarcadia.net/apps/events/ical/?id=1 as well or is it now just the ?id=0 one?

Viewing 15 posts - 7,231 through 7,245 (of 10,686 total)