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Since the reason for your downgrade is to solve the issue in the other thread, let’s keep things there. I’ll close this one.
Unfortunately, I couldn’t replicate the issue. Here’s a video of my testing: https://cl.ly/090L0F3I0b2I
It looks like we’re on the same TEC and TEC PRO versions, which is good.
If you recreate this event, does it cause the same issue or is it just this one event? If it’s just this one event, I wonder if you created this event while you were on a previous version of TEC or TEC PRO that had a bug for this fixed.
Let me know what you find out.
Thank you.
I’m glad that worked for you.
For future reference, you can read more about that setting at https://theeventscalendar.com/knowledgebase/wp-admin-settings-overview/#display
Have a good day.
Hi Mitchell.
Is this thread a duplicate of the one I’m helping you with at https://theeventscalendar.com/support/forums/topic/events-importing-with-wrong-times/ ?
Hi James. Thanks for your detailed question.
At this time, our main events calendar page (typically at yoursite.com/events/ unless you customize the URL) is actually a WordPress custom post type archive for the tribe_events post type.
In the not-too-distant future, all our calendar views will be able to be shortcode-ized, which will allow you to have both /events but also /a-page-with-our-shortcodes.
At this time, if you want to insert anything (such as <meta> tags) into the <head> of the post type archive views, you could hook into wp_head when is_post_type_archive( ‘tribe_events’ ) is true. For single event pages you could use the is_singular( ‘tribe_events’ ) conditional.
I hope this helps. Please let me know if you have any follow-up questions on this topic.
Hi Kristian. Thanks for your interest in purchasing.
We are a US-based company and we do not collect taxes for EU or elsewhere.
I believe our checkout page or purchase receipt states that no taxes were collected.
Please let me know if you have any follow-up questions on this topic.
Hi Tim.
Sorry for the confusion, but none of our plugins include any other plugins. For example, PRO does not include iCal Importer.
We do, however, have Bundles available for some pre-set packages of plugins.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Let me know if you have any follow-up questions.
Hi Tari. Thanks for your interest in our plugin suite.
If you represent an actual non-profit organization, you may be interested in our Do you offer discounts for nonprofit organizations? help article. If you do not, the regular pricing would apply (Personal, Business, Agency, or other license level as you choose).
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Let me know if you have any follow-up questions.
Thanks for sending that.
Here’s what I found out:
- /wp-content/themes/YOUR-CHILD-THEME/wootickets/tickets.php was incorrect.
- it should be /wp-content/themes/YOUR-CHILD-THEME/tribe-events/wootickets/tickets.php
- and these customizations appear at your Single Event page where the WooCommerce tickets appear: https://cl.ly/2K1T2Y2j3F1y
To override the email, as you initially requested… I’ll get back to you soon. I want to double-check some things…
Hi John. Your code does look correct. FYI: We have a similar snippet at
https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182
However, I’m not understanding you wanting to “get a bcc for the emails when they receive the tickets”
Could you please explain the workflow / order of actions you’re desiring?
I couldn’t re-create the issue. Everything looked fine, including no instance of “59” in the minute selection box. Here’s a video of what I did (although I forgot to check the “59” while recording): https://cl.ly/3y1D1q0o271t
I’ll close this for now but, like you said, please do open a new thread if you come across this again after following my initial reply’s troubleshooting steps.
Thanks!
Eek! I had a our main Event Aggregator person double-check for us and they confirmed the bug and said we’ll look into it to fix it.
I’ll mark this ticket as Pending Fix. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
Sure.
We do not have a dedicated/branded app. Any QR code reader will do (including a desktop/laptop based one like https://webqr.com/); it just takes you to the proper URL to check-in this specific ticket. The attendee must of course bring this with them (printed or scan its display on your phone).
It just takes you to the proper URL — which you could visit on the phone or a desktop or any other device where someone is logged in to the wp-admin screen where you could manually “click” to check someone in as well (e.g. forgot to print out QR code but shows their photo ID).
Again, feel free to try it out (it won’t error out after 6 or whatever scans) with the safety of our refund policy.
Please let me know if you have any follow-up questions on this topic.
Thanks for your understanding and for the kind words.
Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.
Thank you!
There’s not a way for me to know what bugs existed in iCal 4.2.3 (both fixed and not yet fixed), but here are the changelog notes since v4.2.3:
- [4.2.5] 2016-08-31:
- Fix – Fix issue with timezones being striped from the start and end date causing the time in the imported event to be off [65475](Thanks to John for reporting the errors he found in our forums, which led to this bug being fixed)
- [4.2.4] 2016-08-17:
- Fix – PHP 5.2 recurring imports issues
iCal 4.2.3 should work just fine with the latest version of The Events Calendar, which is currently v4.2.7
