[Cliff]

Hi, Lucy.

For reference, the other thread of yours I found was https://theeventscalendar.com/support/forums/topic/default-organiser-not-working/

https://theeventscalendar.com/knowledgebase/required-fields-for-events-submission-form/ is our article regarding this topic. It provides the how-to for what you’re wanting to do. See the “Customizing Required Organizer Fields” section of this article, and then let me know if you have any follow-up questions on this topic.

[Cliff]

Hi again, Lucy.

That comes from Line 48 of /wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/website.php

You could follow along our Themer’s Guide to customize it if desired. (Our “how-to” walk-through video may be helpful.)

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Glad to hear this worked for you. For your latest question, we’ll close this thread and continue that discussion at https://theeventscalendar.com/support/forums/topic/required-fields-for-organiser/

[Cliff]

Hi, Jordan. Thanks for your interest in our plugin suite.

1)

Yes, a single Event may have multiple Organizers assigned to it.

You can test this out in the free/core version of The Events Calendar.

2)

We offer this free extension, which should provide what you’re wanting: https://theeventscalendar.com/extensions/change-labels-events-venues-organizers/

Both of these apply to the free/core version of The Events Calendar. You should try that out and, if you like it, consider upgrading to our paid add-ons.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Wanda. Sorry you’re experiencing this.

This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Hi. Sorry you’re experiencing this.

Yes, that many events could be causing issues at your site. Each site is different based on how much other stuff is within your database, your hosting power and configuration, etc.

The best is probably to see the “Remove past Events” section of https://theeventscalendar.com/knowledgebase/performance-considerations/

These other articles may also be helpful:

• Caching Basics
• Caching Month View Transients
• Some of our favorite plugins for developers

Please let me know how this goes for you. If you still need assistance with this, please share your System Information in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

[Cliff]

Hi, Richard. Thanks for your interest in our plugin suite.

An event’s featured image displaying on the Single Event page/view comes from https://github.com/moderntribe/the-events-calendar/blob/4.6.19/src/views/single-event.php#L59

You could follow our Themer’s Guide (our “how-to” walk-through video may be helpful, too) for that file: /wp-content/plugins/the-events-calendar/src/views/single-event.php

I hope this helps.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Thanks for the additional information. I confirmed the issue and we have the bug logged.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Sorry for the runaround. I did the testing myself and came up with this solution:

• Remove the entire PHP “if featured event” section from /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php
  • Screenshot: https://cl.ly/2N0E0O2E3g1h
• It will change from https://cl.ly/1B2t1r0T2Y2g to https://cl.ly/142n3V120N3z

Please let me know how this goes for you.

[Cliff]

Same code you shared, just a different action hook, like this:

function tribe_add_community_sponsor_message() {
echo ‘I would like this text above the form not on the form as its shown Find out more‘;
}

add_action( ‘tribe_pre_get_template_part_community/modules/header-links’, ‘tribe_add_community_sponsor_message’ );

[Cliff]

Thanks for sharing.

You can reference our KB article Using Google Chrome Developer Tools.

And you can add the custom CSS code I shared previously via your child theme’s style.css file, via WordPress 4.7’s Customizer CSS settings, or via a third-party plugin (not guaranteed or supported by us), like:

• SiteOrigin CSS (helps you visually build CSS selectors via its Inspector and Visual Editor, if that’ll help you)
• Simple Custom CSS
• Jetpack (supports regular CSS and the LESS and Sass pre-processors)

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Thanks for the detailed information. I have no idea what that console error is from, as woo_pp_ec_button_checkout isn’t part of our plugin.

The PDF ticket should 100% match whatever gets emailed, since it renders the email into a PDF document. If you want to change its content, you could reference our Themer’s Guide (our “how-to” walk-through video may be helpful, too) for the email.php file or use one of its action hooks.

All the strings within the email.php file should be translated/translatable as well.

Please share your feedback regarding this.

[Cliff]

This reply is private.

[Cliff]

Hi. Sorry you’re experiencing this.

We just published https://theeventscalendar.com/announcing-events-calendar-pro-4-4-29-2/ today. Please update Events Calendar PRO to this version and check if the issue is then resolved.

Please let me know how this goes for you.

[Cliff]

Hi, Brett. Thanks for that screenshot, but it appears to not be one of our templates. Do you have a theme or plugin that integrates with our plugins that could be generating this table of events?

[Author]

Posts