[Cliff]

Hi. You could use one of our plugin’s widgets or shortcodes. Based on your question, you may be most interested in our tribe_events shortcode: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Please let me know how this goes for you.

[Cliff]

Hi. Sorry you’re experiencing this.

This isn’t currently a confirmed issue (here’s a gif of my testing site working as expected: https://cl.ly/1p1L20290j1R) so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Hi, Andrew. You can set the currency symbol per event. Is this what you’re wanting?

Would you be able to share an annotated screenshot, screen capture video, and/or relevant URLs to clarify exactly what you’re wanting help with?

[Cliff]

Please provide a link to the event on your site (where the Eventbrite iframe should be displaying) and the direct Eventbrite link (eventbrite.com/…)

[Cliff]

We want you to be able to use the PDF Tickets extension, but we haven’t seen a loading icon in a PDF before so I’m guessing there’s something else conflicting here.

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue (with the PDF Tickets extension activated)

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Looking at the file I said it was located in (the non-minified version so it’s easy to read), you can have your JS wrapped with .on( ‘photo-view-ajax-success.tribe’ )

See http://api.jquery.com/on/ for additional reference and let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Juggler Design. Thanks for your interest in our plugin suite.

Whomever buys the item(s) will be the one to login to obtain the plugin install .zip file(s). Sometimes consultants prefer to buy it themselves, such as if you have 7 clients using Events Calendar PRO, you could buy the Agency level license (10 sites) and use the same license key across all your client sites. Other times, they prefer the client to buy their own so the client can login to our Help Desk and ask questions themselves.

Please reference https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/ and let me know if you have any follow-up questions on this topic.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

[Cliff]

Hi, Tanel. In short, not anytime soon… It’s due to the code’s architecture, not because we aren’t listening to our customers who want this. Here’s some extra explanation about the limitation:

Our ticketing product doesn’t currently support PRO’s recurring events.

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Darren.

I saw your “me too” message at https://theeventscalendar.com/support/forums/topic/eventbrite-iframe-not-appearing/

Sorry you’re experiencing this.

Please follow the steps I outlined in my initial reply there but post your findings in this thread — no need to reply to that one too.

[Cliff]

I’m sorry, but I’m not following the flow of what’s happening and where/how our plugin(s) or the PDF Tickets extension are involved.

Would you be able to share an annotated screenshot, screen capture video, and/or relevant URLs to clarify exactly what’s happening here?

[Cliff]

Hi, Manuel (and Darren). Sorry you’re experiencing this.

This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Hi.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/31024591-allow-users-to-create-new-categories-on-community

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi. The WordPress XML export can be imported to any other WordPress site.

Please follow along https://theeventscalendar.com/knowledgebase/using-wordpress-export-tools-to-migrate-events-content/ for additional information to make sure you’re not missing any steps, such as making sure you have The Events Calendar activated before running the import (because the WP Importer will only import posts for post types already registered at the new site).

Please let me know how this goes for you.

[Cliff]

Hi. Thanks for your detailed question.

It might be best to tie into photo-view-ajax-success.tribe from /wp-content/plugins/events-calendar-pro/src/resources/js/tribe-events-photo-view.js (or its minified version)

Additionally-helpful information might be available to you at https://theeventscalendar.com/support/forums/topic/revisited-public-filters-update-function/

Please let me know how this goes for you.

[Author]

Posts