[Cliff]

Hi, Paul. Thanks for your interest in our plugin suite.

We do not have any demo of the wp-admin area to provide to you.

We use our easy-breezy Refund Policy (https://theeventscalendar.com/knowledgebase/refund-policy/) for such requests so you can buy one or many of our add-ons and thoroughly test them.

If you want to click around a demo of a site running our add-ons, please visit our front-end demo site at https://wpshindig.com/events/

[Cliff]

OK, so I think that’s what you need to do/learn first… I included the “how-to” walk-through video link because it teaches you how… and once you can do that, you can customize almost everything on the front-end.

I know some users don’t want to have to do this, but it’s really flexible/customizable and not something I can really provide a snippet for. Since several of your threads require leveraging our template override functionality, I hope you’ll take the time to learn it. If you try it and something isn’t working for you, let me know and I’ll do my best to help correct anything.

[Cliff]

Yup, you can buy to try… and yes visitors would have to go to each event’s individual page to get tickets.

I’m unsure what you mean by “ONE course…” but maybe this video could help: https://cl.ly/0G0b3C1S2i3M (5 minutes)

Or https://theeventscalendar.com/knowledgebase/can-you-have-multiple-calendars/

Also, you could use one of our plugin’s widgets or shortcodes, each of which have the ability to filter by a certain Event Category or Post Tag.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

You’re welcome. So are you all squared away now?

[Cliff]

Hi, Manuel/Michael.

I got a more recent reply from another user at https://theeventscalendar.com/support/forums/topic/eventbrite-bookings-no-longer-visible/#post-1576620 that Eventbrite started working for them.

Is this still an issue for one or both of you?

(Michael, if this is an issue for you, please make sure to create your own separate thread.)

[Cliff]

Glad to hear and thanks for letting us know.

I’m unclear what you mean by “have tickets also in the translated event” and since this thread has gone on a bit, yes, please do create a new thread. I’ll Close this one.

[Cliff]

Hi, Angel. All our add-ons are a yearly recurring fee. The plugins won’t stop working (except Event Aggregator because it runs off our servers), but you won’t receive future security/bug/feature updates without a current license.

If you have any follow-up questions, please post your own separate thread so we can assist you individually.

[Cliff]

Eventbrite doesn’t run off our servers, just your own, so it could have been that Eventbrite had some issues or your site did… All-in-all, I’m glad to hear things are working now!

I’ll leave this thread open if you want (or you can mark it Resolved), but please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Please know that providing customizations is not part of our support, per our Scope of Support / Terms. We can point you in the right direction and help discuss pros and cons of various options (if you have alternative ideas), but we do not provide custom code solutions because each customer’s need is different.

On occasion, we provide snippets to override how something works. We try to keep this to a minimum and aim for snippets that are reusable by many or fix something that’s broken while awaiting the actual plugin’s update to fix the issue permanently.

Additionally, Themer’s Guide (our “how-to” walk-through video may prove helpful) types of customizations are the most difficult to provide a snippet for because it means sharing an entire PHP file. Therefore, we almost always avoid providing code solutions for such questions.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

===

All that being said, here’s some information to try to help you along with your current customization question(s):

The email that Community Events sends comes from /wp-content/plugins/the-events-calendar-community-events/src/views/community/email-template.php

In order to customize the email that comes through, you’ll have to follow our Themer’s Guide (links are above) to customize/override this file.

[Cliff]

Have you previously done a template override for our plugin in your child theme?

 

[Cliff]

Glad to hear! Thanks for letting us know.

[Cliff]

Please correct those “curly quotes” to straight quotes… Use https://dan.hersam.com/tools/smart-quotes.html if needed.

[Cliff]

Thanks for your thorough feedback.

If you want all external links to open in new tabs, you could use a plugin like https://wordpress.org/plugins/wp-external-links/ (third-party, not guaranteed or supported by us) — a tutorial about it is available at https://pagely.com/blog/globally-set-target-external-links-wordpress-blog-wp-external-links-plugin/

If, instead, you want just our Google Calendar link to open in a new window, I could provide that bit of code for you. However, please understand we don’t provide custom development support, per our Scope of Support / Terms.

People think a self-hosted WordPress site is easy, but it’s really not. There are a lot of moving parts and things to keep up with over time.

Our plugin suite is complex (all calendars are), but we make it very flexible/extensible. Code is required to make “simple” tweaks from time-to-time, whether it be PHP, CSS, and/or JavaScript.

Please let me know if the WP External Links plugin (or an alternative) satisfied your needs or if you want me to provide the PHP code snippet.

[Cliff]

Hi. I visited your page and see console errors at your site regarding “autoptimize”.
(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

I’m guessing there’s an issue with your site’s cache or possibly concatenating scripts/styles or trying to minify our already-minified assets. Reference: https://theeventscalendar.com/knowledgebase/problems-with-minification/

Please exclude our plugins’ assets from your optimizations and see if things then work.

[Cliff]

Hi.

Our ticketing product also doesn’t currently support PRO’s recurring events.

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Author]

Posts