Past events in banner

[chipthegreat]

How can you set it up to where past events automatically don’t show up in home page banner?

[Cliff]

Hi. Thanks for your question.

I visited your site, and it looks like you have a theme or other plugin that integrates with our plugin. We cannot assist with such questions, but you might be able to ask your theme developer.

Please let me know what you find out.

[chipthegreat]

I don’t have any other plug in on there. What plug in are you speaking of?

[Cliff]

This reply is private.

[chipthegreat]

The issue was not resolved it was just ignored. Please refer to my previous question and give me a solution and not blow me off with an excuse.

[Cliff]

Did you receive my previous reply with 2 links in it?

[chipthegreat]

Yes it was my link and a screenshot of it. What does that pertain to and
what are the next steps?

[Cliff]

Thanks for confirming. I was unsure since you said you had no other plugins active. If that’s correct, your theme must be the issue/conflict.

Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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