Cliff

Forum Replies Created

Viewing 15 posts - 451 through 465 (of 10,686 total)
  • Author
    Posts
  • in reply to: Json categories feed #1574147
    Cliff
    Member

    You might want to use a filter provided by WordPress itself, such as this:

    add_filter( 'rest_request_after_callbacks', function( $data ) {
    # Actual categories can be found in $data->data['categories']
    return $data;
    } );

    Please let me know if this helps.

    in reply to: Past events in banner #1574139
    Cliff
    Member

    Hi. Thanks for your question.

    I visited your site, and it looks like you have a theme or other plugin that integrates with our plugin. We cannot assist with such questions, but you might be able to ask your theme developer.

    Please let me know what you find out.

    Cliff
    Member

    Hi. Thanks for the detailed question.

    single_event_links() in /wp-content/plugins/the-events-calendar/src/Tribe/iCal.php is how the link gets generated.

    You could use the tribe_events_ical_single_event_links filter to add a “target” to that link.

    Please reference https://theeventscalendar.com/tips-working-wordpress-actions-filters/ if you are not sure how to get started with WordPress action and/or filter hooks.

    Please let me know how this goes for you.

    in reply to: Add text above submission form #1574121
    Cliff
    Member

    Hi again, Lucy. Thanks for your detailed question.

    You could try this action hook instead: tribe_pre_get_template_part_community/modules/header-links

    Please let me know how this goes for you.

    in reply to: Styling required fields #1574036
    Cliff
    Member

    Lucy, please understand that we do not provide styling support, but here’s a video to demonstrate how to use the browser’s inspector to find the selectors you’re needing to target:

    Here’s some CSS from the video: https://cl.ly/1t2l083T1y23

    body.tribe_community_edit .tribe-community-events .tribe-section .tribe-section-header {
    border-bottom: none;
    margin-bottom: 0;
    }

    I hope it goes well for you from here forward.

    in reply to: PDF is not displayed #1574034
    Cliff
    Member

    Sorry you’re experiencing this. Please provide more details about what/why this might be happening. Did you remove the retired extension and DK PDF and install the new extension?

    You might see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

    Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

    If you still need assistance with this, please re-share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

    That will give me a lot of extra information to help troubleshoot this.

    Let us know what you find out.

    Thanks.

    in reply to: Styling required fields #1573650
    Cliff
    Member

    Hi, Lucy. We wouldn’t provide such styling, per our Scope of Support / Terms, but the “required” text does have the “req” class: https://cl.ly/0C1h0B141802

    You could use JavaScript to traverse to the actual form field and/or its label and add a special class or just inline styling. Or you could do a Template Override (our “how-to” walk-through video may be helpful, too) of the Community Events template files and add the classes at the start via PHP.

    Do note that your custom styling should take into account that the “error” class exists and gets applied if you submit the form without all required fields. You might just want to add this class to all the labels via template override.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    in reply to: Calendard Header Missing When Use Shortcode #1573638
    Cliff
    Member

    Hi, Laura. Our tribe_events shortcode (https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/) looks like this by default: https://cl.ly/0y291v2e1i0w

    Please double-check that you don’t have tribe-bar=”false” in your shortcode’s arguments.

    Please let me know what you find out.

    in reply to: ICS file creation #1573596
    Cliff
    Member

    Hi, Bill. Yes, there are iCalendar export links for all calendar views: Month, List, Map, etc.

    You can see this in action at our demo site: https://wpshindig.com/events/

    Note that this functionality is available The Events Calendar free/core plugin as well, so you can install that and try it out.

    If you do want to purchase one or many of our add-ons, we have Bundles and a pretty great Refund Policy so you can thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: PDF is not displayed #1573585
    Cliff
    Member

    Hi, Nicolas.

    You have the “Event Tickets Plus Extension: Show and Print Tickets” extension active, which has been retired and replaced by https://theeventscalendar.com/extensions/pdf-tickets/

    Please deactivate that retired extension and DK PDF plugin (unless you’re using it for other things around your site) and then install this new extension.

    Please let me know how this goes for you.

    in reply to: Help with back end speed #1573571
    Cliff
    Member

    Thanks for the update.

    Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

    Thank you!

    in reply to: Layout question #1573570
    Cliff
    Member

    Since that came from a link that includes “member” in the URL, I’d guess you have a membership plugin and possibly something else generating this. We definitely don’t have any code that would generate “Trainers” text on your site.

    Good luck!

    in reply to: Hide Featured Image from Featured Events Widget #1573525
    Cliff
    Member

    Thanks for the update.

    Referring back to my initial reply in this thread:

    …you’ll need to follow along our Themer’s Guide to override one of these 2 files:

    • /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/list-widget.php

    • /wp-content/plugins/the-events-calendar/src/views/widgets/list-widget.php

    If overriding The Events Calendar’s didn’t work, please start over with the Events Calendar PRO override instead.

    Please let me know how this goes for you.

    Cliff
    Member

    Hi. Thanks for the detailed message and sorry to hear of such troubles.

    We’re aware of the slow QR scanning, and we’re currently working on our own dedicated scanner that should improve scanning performance: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11304501-develop-an-android-and-ios-app-for-qr-code-scannin

    Please add your vote there to keep in-the-know about its progress and let me know here if you have any follow-up questions.

    Cliff
    Member

    Hi. Sorry you’re having trouble with this.

    I updated the Knowledgebase article. Sorry about the inaccuracies there.

    Please let me know if you find any more there.

Viewing 15 posts - 451 through 465 (of 10,686 total)