[Cliff]

Hi. Sorry you’re experiencing this.

This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Great! We don’t have Trainers or Performers, but if you want to rename Events, Organizers, or Venues, please check out https://theeventscalendar.com/extensions/change-labels-events-venues-organizers/ and let me know if this answered your question.

[Cliff]

You bet! Glad it worked for you.

[Cliff]

In that case, you either don’t have Event Tickets Plus plugin activated, or you don’t have WooCommerce or Easy Digital Downloads (EDD).

Please let me know what you find out.

[Cliff]

You can delete all that except for the last opening PHP tag that includes the “do_action” part.

Do make sure to do your modifications via our Themer’s Guide (in your child theme).

[Cliff]

Here are some filters that might apply to what you’re doing:

• tribe_rest_event_categories_data per-event or tribe_rest_taxonomy_term_data per-term, both within /wp-content/plugins/the-events-calendar/src/Tribe/REST/V1/Post_Repository.php
• tribe_rest_event_category_max_per_page , within /wp-content/plugins/the-events-calendar/src/Tribe/REST/V1/Endpoints/Term_Archive_Base.php

[Cliff]

Hi. Welcome!

The PDF Tickets are just a copy of the email body. Therefore, you can insert the information into the PDF by also inserting into the email message. This can be done by leveraging one of these action hooks within the /wp-content/plugins/event-tickets/src/views/tickets/email.php file:

• tribe_tickets_ticket_email_top
• tribe_tickets_ticket_email_ticket_bottom

Please reference https://theeventscalendar.com/tips-working-wordpress-actions-filters/ if you are not sure how to get started with WordPress action and/or filter hooks.

Our Themer’s Guide can help if you want to do more advanced customizations of the email.php template file or other template files throughout our plugins (our “how-to” walk-through video may be helpful, too).

Please let me know how this goes for you.

[Cliff]

Hi, Kate. Sorry you’re experiencing this.

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue. Please let me know any errors you generate when triggering this 500 error.

FYI: I imported your system information and saw you have Event Tickets Extension: PDF Tickets version 1.1.0 and also the DK PDF version 1.9.6 plugin. If you’re not using DK PDF for anything else, our PDF Tickets plugin does not rely on it.

[Cliff]

Hi. Sorry you’re experiencing this known issue.

Please try this code fix: https://theeventscalendar.com/support/forums/topic/select2-conflict-with-woocommerce/#post-1571099

Reference https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/ for how to implement custom code snippets, and let me know how this goes for you.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi. Sorry to hear you’re experiencing a conflict with your StudentWP theme. I’m unsure why any theme would be affecting your Permalinks, but you’ll need to resolve any issues with your theme author since we don’t assist with theme conflicts, per our Scope of Support / Terms.

You might see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please re-share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

Let us know what you find out.

Thanks.

[Cliff]

Hi, Jim. Thanks for your detailed question.

The screenshot of what you want looks just like our Photo View, which comes with Events Calendar PRO — demo: http://wpshindig.com/events/photo/

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Eric. Thanks for your interest in our plugin suite.

Our free The Events Calendar plugin includes a CSV importer so you could export the data to CSV/Excel and edit it as necessary (such as to also set an end time), then import the prepared CSV: https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

Once you get that data imported, you could upgrade to one of our paid add-ons if you so choose.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

This reply is private.

[Cliff]

Again, I’ll point you to the gist snippet I previously shared at https://theeventscalendar.com/support/forums/topic/add-event-title-to-woocommerce-order-item-title/#post-1569429

And, again, I’ll note the gist snippet includes 2 functions, one leveraging an action (you said you don’t want this functionality) and one leveraging a filter (the functionality you probably want): https://theeventscalendar.com/support/forums/topic/add-event-title-to-woocommerce-order-item-title/#post-1569587

Please let me know how this goes for you.

[Cliff]

Thanks for your effort. The “automatic_feed_links” error isn’t related to our plugins — maybe your theme or another plugin needs to be updated.

Your 160 MB should be sufficient, but the recommended amount is normally 256 MB.

[Author]

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