All events get a 404 not found page

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  • #1571366
    webseo
    Participant

    hi
    I am using Events Calendar alog with Event Tickets PRO
    Ihave a list of events, but clicking on any event returns a 404 not found error:

    see: http://newpipe.pipehosting.it/formazione/corsi/ (this is OK as a month, day or simple list)

    any event on that page is a 404

    system info copied

    #1571640
    webseo
    Participant

    I found out it’s a problem with permalinks in the “StudentWP” template…
    Setting to Standard Permalinks works, using the “post-name” Permalink settings breake them

    #1572076
    Cliff
    Member

    Hi. Sorry to hear you’re experiencing a conflict with your StudentWP theme. I’m unsure why any theme would be affecting your Permalinks, but you’ll need to resolve any issues with your theme author since we don’t assist with theme conflicts, per our Scope of Support / Terms.

    You might see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

    Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

    If you still need assistance with this, please re-share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

    Let us know what you find out.

    Thanks.

    #1587710
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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