[Cliff]

Hi, Nick. Thanks for your detailed question.

Our Filter Bar add-on makes this easier. For example, if you first go to your Past Events, like you already did, then use Filter Bar to select a category, you would end up at a URL like this from our demo site: http://wpshindig.com/events/list/?tribe_paged=1&tribe_event_display=past&tribe_eventcategory%5B%5D=24

Without Filter Bar, that URL should still work on your site, but you’d probably have to hard-code that link into your menu or Single Event View somewhere/somehow.

As far as your widget filtering request, you might be requesting the same/similar thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13101369-past-events-widget

Please do add your vote there or create your own request if you don’t find a better one to match what you’re wanting.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi, Victoria. Sorry you’re experiencing this.

Please install the Rewrite Rules Inspector plugin (third-party, not guaranteed or supported by us) and send me a screenshot of its analysis of https://victoriasymphony.ca/concerts/ehnes-plays-britten/2017-09-30/

Please also send me a screenshot of this event series’ wp-admin Event edit screen, including the date(s) and full recurrence pattern details.

Thank you.

[Cliff]

Hi, Erling. Sorry you’re experiencing this, and thanks for the screenshot.

I checked https://isleofyoga.com/events1/page/10 and confirmed that it is a 404.

However, I’m not sure how this URL is generated — having “page” in it and having “10” in it — because if you go to List View and click Previous Events, it goes to https://isleofyoga.com/events1/list/?tribe_paged=1&tribe_event_display=past instead of something like /page/10

Please install https://wordpress.org/plugins/rewrite-rules-inspector/ and send me a screenshot of its analysis of https://isleofyoga.com/events1/page/10

@theedge, please do the same and move your reply to a new thread of your own so we can focus on each user’s individual issue.

Thank you.

[Cliff]

This reply is private.

[Cliff]

Hi, Peter.

Thanks for the screenshot. It’s helpful for whomever will do the customization for you. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

We do provide documentation how to accomplish this via our Themer’s Guide and tribe_get_event_categories(), but because it’s theme-dependent sometimes and would need to be maintained over time as new versions are released, we do not provide it.

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer, your theme author, or reference our documentation and list of known customizers.

[Cliff]

Hi, Melanie.

This was a bug for users of PHP 5.5 and lower PHP versions that was fixed right after its release… so you might have been caught in the unfortunate timing to have experienced it.

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

[Cliff]

Hi, tribedude. Sorry you’re experiencing this.

Could you please provide the Facebook URL you’re trying to import so I can test if I can replicate the issue?

[Cliff]

This snippet may come in handy: Customizing/Changing any bit of text (actual code snippet is at the very bottom) — or using the Say what? plugin (third-party, not guaranteed or supported by us) might be easier to setup and use to do the same thing as our provided code snippet (although it may not apply in this use case).

The use of get_option() is filterable. Therefore, you could override the value via the option_{$option} filter hook, like this:

add_filter( 'option_time_format', 'your_custom_function' );

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if you need any further assistance.

[Cliff]

I downloaded it to take a peek, but it there were a lot of pieces there. Also, it’d be difficult for me to try to recreate/import your multisite network’s settings and then try to replicate this issue there.

However, I did see quite a few errors in the error_log. I’d recommend clearing all those issues up and, as I previously requested in bold, for you to do WP_DEBUG troubleshooting.

Once you no longer have any WP_DEBUG errors at all (which is how all production sites should be), if this extension is still not working for you, then we’d recommend following the Testing for Conflicts Guide (also previously suggested).

But, ultimately, if you just want to do without the PDF tickets functionality, then just uncheck that option in the settings.

Please let me know how things go for you.

[Cliff]

You did mark it as Resolved, and I appreciated you sharing so much detail.

It sounded like you were still using the code above, in which case, I was going to make it more robust so as to not mess with your site if The Events Calendar got deactivated. To do so, I’d need to know the line number your WP_DEBUG was calling out.

However, I tested your code snippet on my own site and determined that, within public function __construct( $target_date = false ) {, this line:

if ( is_admin() )

should be replaced with this line:

if ( is_admin() || ! function_exists( 'tribe_get_events' ) )

This KB’s plugin will eventually get transferred to our Extensions framework, which will avoid this issue for future installs. Thanks for helping us discover this bug.

To be clear, our plugins should never cause your site to have such errors, whether our plugins are activated or deactivated/uninstalled.

[Cliff]

I updated that snippet so it looks like this now: https://cl.ly/1h2Q2h1s3F3J

Please try it for yourself and let me know what you think.

[Cliff]

Sorry I didn’t have better news for you, Neil. Is there anything more I can help with on this thread?

[Cliff]

Thanks. I see you moved the code from https://theeventscalendar.com/knowledgebase/fast-forward-list-widget-to-next-upcoming-event/, which is a fully-functioning, standalone plugin, into your theme’s functions.php file. This could be the cause of it but not necessarily.

Please enable WP_DEBUG and WP_DEBUG_LOG, as I shared in my initial reply, and then deactivate The Events Calendar again, and see what your WP_DEBUG message says. It’ll likely tell you the exact line from your functions.php file that is causing the issue.

If you tell me that, I can possibly help resolve this to avoid the potential for this issue in the future.

[Cliff]

Here’s a video of me testing: https://cl.ly/070t0v413j17

I was unable to replicate your experience.

Therefore, I’d recommend trying to replicate with a brand new calendar, like I did, and see if the issue might be the specific calendar feed or might be your website that’s causing this.

If you can’t get updates to work with a new calendar feed, then I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Simon, thanks for sharing that information, but I didn’t find that code in Event Tickets Plus (ET+) at all.

Is this custom code you’ve added somewhere? The folder structure / file location you described doesn’t match that of ET+ or WooCommerce.

[Author]

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