500 series error when trying to import single facebook event

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Home › Forums › Calendar Products › Event Aggregator › 500 series error when trying to import single facebook event

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  • May 18, 2017 at 1:39 pm #1285847
    tribedude
    Participant

    I just upgraded my Events Calendar Pro and activated the Event Aggregator with my licence.

    I just tried importing a single fb event and it hangs with a 500 error :

    “This page isn’t working

    tribe.ca is currently unable to handle this request.
    HTTP ERROR 500”

    How can I resolve this so the importer works.

    May 20, 2017 at 9:39 am #1286763
    tribedude
    Participant

    Any news on this? I am unable to import facebook events and this is the only reason I purchased the plugin.

    I understood that the facebook event plugin was deprecated and was replaced by Event Aggregator

    May 22, 2017 at 11:33 am #1287221
    Cliff
    Member

    Hi, tribedude. Sorry you’re experiencing this.

    Could you please provide the Facebook URL you’re trying to import so I can test if I can replicate the issue?

    June 13, 2017 at 9:35 am #1297271
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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