Recurring Events & Tickets

[Neil]

Hi

I notice that, in 2015, you say that you can have recurring events but not recurring tickets… and as I am currently trying to put over 1,500 events into my events and calendar, it’s a big job.

Is it still the case that I can’t offer discounted / early-bird tickets through Woocommerce to provide discounts to people for subsequent recurrences?

It was raised a few years’ ago and the response was that it was going to be done, but not right now… and the same was said in another posting in April 2016.

If I can’t have recurring tickets then I’m not sure how I can work with the events plus and calendar pro… :/

[Cliff]

Neil, sorry this has taken so long to get released.

We do want to release recurring tickets functionality, but the underlying infrastructure of how recurring events are created in the database and how tickets are applied to them does not support it. We’ve been making quite a few incremental changes over the past year and are continuing to do so. It’ll make our solution more robust/flexible and one of those benefits is the ability to support tickets for recurring events.

That said, here’s our current info about it:

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

Please let me know if you have any follow-up questions on this topic.

[Neil]

OK, just so I understand… the proposed solution is that I take even longer than I do already.

That seems to me to be a new problem rather than a fix?

Ah well.

[Cliff]

Sorry I didn’t have better news for you, Neil. Is there anything more I can help with on this thread?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts