When event organiser forgot to enter their paypal account…

[Huiwen]

Can I fix it as web admin? or do I have to go back to the event organisers one by one asking them to enter their paypal accounts (my website is a marketplace)? Split payment doesn’t work when the event organisers’ paypal account are missing…

Having said that, can we have a more salient layout in the event submission form so that people won’t miss doing such an important step?

[Cliff]

Hi again, Huiwen.

They can enter it at your-site-com/events/community/payment-options

The data is stored in the wp_usermeta database table under the tribe_events_community_tickets meta_key, but it’s in a serialized array so it really shouldn’t be modified (input, edited, or deleted) via the database.

You could use a plugin like https://wordpress.org/plugins/user-switching/ (third-party, not guaranteed or supported by us) if you already know which PayPal email address belongs to each of your users.

Please try this snippet (or use it as a starting point).

Please let me know all this goes for you.

[Huiwen]

Thanks Cliff. Yes I’ve already had this snippet installed. But even so, people still “ignored” it, as experiences showed. Is it possible to make it more salient, for example, to have the Paypal email entry directly displayed above the submission form, instead of a “button”?

[Cliff]

I updated that snippet so it looks like this now: https://cl.ly/1h2Q2h1s3F3J

Please try it for yourself and let me know what you think.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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