Cliff

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Viewing 15 posts - 3,316 through 3,330 (of 10,686 total)
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  • in reply to: Add to cart button not working using WPToolset #1313351
    Cliff
    Member

    Hi. You might be interested in tribe_get_venues() or similar functions found in that same file.

    Events, Organizers, and Venues are separate custom post types, but we have “Linked Posts” functionality. You can reference https://github.com/moderntribe/the-events-calendar/blob/4.5.7/src/Tribe/Linked_Posts.php

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Lots of new products generated #1313319
    Cliff
    Member

    Hi, Hans.

    You’ve brought up some great ideas, none of which I have a solution for…

    The best route to get these on our to-do list is to request them (separately) as new features (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    in reply to: Default Settings on Update #1313302
    Cliff
    Member

    Hi, Ross.

    I haven’t heard of this one before.

    If Photo View is the only one checked at wp-admin > Events > Settings > Display tab before an update, it should stay the only one checked after performing an automatic plugin update.

    Are you saying the List View box gets checked too after performing an automatic update?

    Cliff
    Member

    Hi, Stephanie. Thanks for your detailed question.

    Event Aggregator reads each Google Calendar’s iCal file and therefore is a one-way import. When an event is imported but then no longer in the import file upon next check, no, it doesn’t assume it should be deleted/hidden from wp-admin as well.

     

    I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15047292-option-to-remove-events-not-present-in-a-reimporte

    Please do add your vote there.

    This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

    Thank you.

    Cliff
    Member

    Hi, Mark. Sorry you’re experiencing this.

    Could you please send me a screenshot or video screen capture of the tickets assigned to this event, so I can see the details of each ticket?

    ===

    Also, this isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

    Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Image Import Size #1313287
    Cliff
    Member

    Hi, Neil.

    I verified this is still outstanding so I’d suggest modifying the core plugin file as suggested in that other thread. (I know that’s not generally recommended.)

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Output list of venues with upcoming events #1313281
    Cliff
    Member

    Hi, Ulf.

    1) Please reference https://theeventscalendar.com/support/forums/topic/get-the-next-3-venues-with-upcoming-events/#post-1177881 and let me know if this helps answer your question.

    2) Regarding Post Expirator:

    I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11732886-delete-past-events

    Please do add your vote there.

    This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

    Thank you.

    Cliff
    Member

    Oliver, that’s what the extension I provided is for. Did you deactivate it?

    in reply to: Attendee Information NOT Showing Up #1313251
    Cliff
    Member

    Thanks for that report.

    Please add this line to your wp-config.php file:

    define( 'SCRIPT_DEBUG', true ); // so TEC scripts aren't minified

    And then do this over again and see if you get any different results or a more helpful error besides Line #1.

    Thank you.

    in reply to: Hide number of tickets remaining #1313240
    Cliff
    Member

    Cath, thanks for bringing my attention to this setting in WooCommerce.

    I’ve filed a feature request for all of Event Tickets Plus’ front-end displays (e.g. Buy Now Button and Event Single views) to respect this WooCommerce setting for WooCommerce-type tickets.

    I can’t guarantee if or when it’ll be implemented, but I imagine others would like this feature too.

    Thanks for suggesting it!

    in reply to: How to edit admin-views/meta-box? #1313189
    Cliff
    Member

    You’re welcome. (Of course, we always recommend restorable database and file backups before modifying anything on your site.)

    Cliff
    Member

    Hi, Linda. Sorry you’re experiencing this.

    Is this something you can replicate on our demo site at http://wpshindig.com/?

    And does it happen with any other filters (e.g. category) or just the Tags?

    in reply to: MySQL Performance #1312825
    Cliff
    Member

    This reply is private.

    in reply to: Attendee Information NOT Showing Up #1312814
    Cliff
    Member

    Gotcha.

    Yes, they are hidden/displayed via JavaScript so you might see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Whenever developing, I’d also suggest you enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages).

    Please let me know what you find out.

    Cliff
    Member

    Greg, here’s a video of my testing: https://cl.ly/3Z082T2l0z3q

    I never activated the multisite plugin, but placing the shortcode in the event page does affect the event details display.

    The shortcode runs starting at Line 287 of /wp-content/plugins/download-manager/libs/class.ShortCodes.php

    I didn’t see anything obvious in there, and this is about as far as I can dig into this issue, but hopefully it’ll help you in some way, even if it’s to just include a more detailed report to this plugin’s developers.

Viewing 15 posts - 3,316 through 3,330 (of 10,686 total)