Forum Replies Created
-
Posts
-
Sorry I’m unclear on your request.
Are you saying you want the currency symbol position to change depending on which currency is selected?
Hi, Grigory. It rarely happens, but I’m very sorry for your question getting lost in the mix!
Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets. You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.
You could also Display a List of Attendee’s Events. In your situation, you might be able to put this somewhere in your membership area. However, all purchases would need to be refunded manually.
If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
I enabled tickets for Pages, created a Woo ticket on a page and saved the fieldset, then added a Woo ticket on a different page and used the saved fieldset. The Woo ticket on both pages displayed properly, along with the Attendee Information fields.
Could you please re-try Testing for Conflicts Mode and share your system information report while in Testing for Conflicts Mode?
1)
We’re definitely not going to lose posts or events! That’s what a CMS like WordPress is for — so that you can change a theme and not lose your posts. (I’m not saying you’ll have to change this theme.)
2)
Your AdSense / Amazon tracking codes should not produce JavaScript console errors. It may be the correct text but you likely need to wrap it in an HTML tag of some kind.
If just one JavaScript error exists, it can throw off all of a page’s functionality (not just our plugin).
When you tested removing that tracking code, your site and/or browser may have been cached and therefore actually still loading your tracking code.
How is this tracking code being added to your pages–via your theme’s functions.php file or a plugin?
3)
When you tested with Twenty Fifteen and everything worked, did you have all the same plugins activated and did you have your tracking code in place?
4)
everything worked perfectly until I started adding the customizations
Exactly which customizations and were they all added to your theme’s functions.php file?
If yes, you can remove them as a process of elimination to figure out the culprit and then I can help you further from there.
Hi, Cody. Thanks for purchasing and sorry for the confusion.
Event Tickets Plus is required by Community Events Tickets, as it says in its first paragraph. Activating the Community Events Tickets plugin should also display a notice to this effect.
You might be interested in our Community Manager Bundle.
Once you’ve got all that you need to run Community Events Tickets, its New User Primer article may be very helpful to you.
Please let me know how things go for you, and I’ll help further as I can.
Hi, Delinda. We don’t normally provide support for troubleshooting with various themes, but I’d guess this should be an easy fix. Please send me a .zip of the theme in a Private Reply (which cannot be done via email replies) and I’ll take a quick look.
Hi, Christian.
We no longer have the WooTickets plugin, but I think you mean Event Tickets Plus (its successor).
The error you’re seeing comes from this code: https://github.com/woocommerce/woocommerce/blob/3.2.1/includes/legacy/abstract-wc-legacy-product.php#L398
I’m unsure when this code is running, since I didn’t see an action or filter hook used.
However, you might want to see what $product is. You may be able to just drop the
$product_data = $product->post_data();line and then update the rest of your code to be compatible with WooCommerce version 3. For example, you’d do$product->get_id()You should familiarize yourself with https://github.com/woocommerce/woocommerce/blob/3.2.1/includes/abstracts/abstract-wc-product.php and with https://github.com/woocommerce/woocommerce/blob/3.2.1/includes/abstracts/abstract-wc-data.php
Please let me know how this goes for you.
Hi, Graham. Please login to https://theeventscalendar.com/my-account/ and see your Recent Orders there.
After reviewing the information there, please let me know if you have any follow-up questions on this topic.
Hi, Cristina. Thanks for your interest in our plugin suite.
You could use one of our plugin’s widgets or shortcodes (most are only available in the Events Calendar PRO upgrade), but including in a slider or blog post loop outside of the main blog page would be outside the scope of support that we can provide, since such implementations would not be coming from our plugin.
I don’t know which slider you’re trying to use, but https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/ may be helpful.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Hi, Rick.
Our plugin is resource-intensive (and every software has room for improvement), but the latest versions of each of our products are working well for many people.
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please reference these helpful articles:
- Caching Basics
- Caching Month View Transients
- The Events Calendar Performance Considerations
- Some of our favorite plugins for developers
Please let me know how things go for you.
Hi again, Wendy.
I visited your Month View and saw this console error:
(If needed, you may reference our KB article Using Google Chrome Developer Tools.)
I’d recommend looking into where that aax_getad_mpb is coming from in your custom code or from another plugin.
Please let me know what you find out.
Hi, Wendy. The only other thread from you that I found is at https://theeventscalendar.com/support/forums/topic/search-hangs-media-gallery-hangs/, which is from today (Oct 23).
Since this thread is from Friday (Oct 20), 2-3 days prior would have been last Tuesday/Wednesday… I guess that question of yours never came through. I apologize about that and request that you re-submit your customization request.
Please do note that we generally do not provide customizations, per our Scope of Support / Terms, but we can help point you in the right direction.
Hi, Uwe. We fixed this about a week ago: https://theeventscalendar.com/maintenance-release-for-the-week-of-16-october-2017/#tec
However, I see you have the latest version of The Events Calendar already.
Please try this snippet and see if it solves the issue for you:
add_filter( 'tribe_reverse_currency_position', function(){ return null; } );Thanks for sharing the errors. I’m guessing you don’t have the latest version of all Avada files. Please update the theme, apply all patches, and update the included plugins as well. Then, let me know if you’re still getting these errors.
I’m glad to hear that.
It’s definitely not supposed to deactivate, but we’ve heard of it doing so on rare occasion when doing an update–that it doesn’t reactivate.
I’d suggest keeping an eye out for this possibly happening in the future. If it happens consistently, please report it with your detailed findings over the weeks/months of updates (keep a journal please if necessary) in a new thread.
