Brendan

Forum Replies Created

Viewing 15 posts - 1,816 through 1,830 (of 2,028 total)
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  • in reply to: Transients Added and Deleted by the 1000s #1404242
    Brendan
    Keymaster

    Hi there!

    Thanks for emailing support. The geoloc is built in to the plugin and we definitely look to enhance our plugins so we appreciate the feedback.

    Often when transients get expired, they stay in the database. If you want to clean up your wp_options table, then you can use this plugin called Delete Expired Transients (third-party, not guaranteed or supported by us).

    Please let me know if you have any follow-up questions on this topic.

    Thanks,
    Brendan

    in reply to: Import Limit on Aggregator (false warning?) #1404240
    Brendan
    Keymaster

    Hi Arrick,

    Thanks for the email and I got word Latoya has helped with the refund. We will go ahead and close this ticket out but please let us know if there is anything else we can assist you with.

    Cheers!

    Brendan

    in reply to: Date format settings in week calendar doesn't work #1404239
    Brendan
    Keymaster

    Hi Stefan,

    Thanks for the email. I would love to help you with this issue but for this I will need your system info

    Please click the link for instructions and send a private reply with this information.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi Stefaan,

    Thanks for email support. Let me try and answer your questions.

    First, there are some miner differences and explained in this knowledgebase article: https://theeventscalendar.com/knowledgebase/event-aggregator-import-settings/

    In the article it also explains how to import without importing duplicates. In regards to removing events, once they are imported, it would be a manual process for you to remove them.

    Go ahead and check out the article and let me know if this works for you.

    Thanks,
    Brendan

    in reply to: Renovación Events Tickets Plus #1404223
    Brendan
    Keymaster

    Hola Antonio,

    Gracias pro el mensaje y ser cliente de nosotros. A veces si, tenemos descuentos para renovar. Los descuentos normalmente viene con el email recordándole a renovar. Lastimadamente, no tengo descuento en mano para darle.

    Gracias,
    Brendan

     

    in reply to: EDD pending status decreasing ticket stock #1404218
    Brendan
    Keymaster

    Hi Liesbet,

    Awesome, that is great to hear!

    Let us know if you need anything else.

    Thanks,
    Brendan

    in reply to: No events importing #1404215
    Brendan
    Keymaster

    Hi Doug,

    Can you try reactivating the default cron and try the import along with a one time import? Sometimes we have see conflicts when the default cron is not active.

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Google Structured Data Markup #1404210
    Brendan
    Keymaster

    Anytime Casey!

    Let us know if we can help you with any other questions.

    Thanks,
    Brendan

    in reply to: Performance issues #1403260
    Brendan
    Keymaster

    Hi Uwe,

    Thanks for the email and sorry you are having issues with the site performance. I would definitely check out our performance guide. When I ran a check on the site, it shows caching could use some attention so I would start with that. I would also explore lowering how many events show at one time.

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Mini calendar links not working #1403230
    Brendan
    Keymaster

    Hi Noah,

    Thanks for the email!

    Just so we are on the same page, you are including:

    <?php echo do_shortcode( '[tribe_mini_calendar]'); ?>
    

    Also, if meta.php doesn’t work, try adding it to the single-event.php template override.

    Let me know how that goes.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi Mark,

    Thank you for reaching out to us!

    There’s nothing in the plugin itself that will do a mass cleanup of that, but some of my colegues had a good experience with Bulk Delete plugin.

    It allows you to select a specific post type (in this case tribe_events) and add parameters for which posts to remove.

    Please backup your database before doing any bulk event cleanup since you could possibly delete more than what was desired.

    I hope this helps!

    Let me know if you need anything else,

    Best Regards,

    Brendan

    in reply to: Purchased Image Widget Plus – can't upload images #1403216
    Brendan
    Keymaster

    Hi Jessica,

    Thanks for email support and I apologize you are having issues. I have gone ahead and requested the refund and you will see it credited back within 3-5 days.

    Thanks,
    Brendan

    in reply to: Import country wide events #1403211
    Brendan
    Keymaster

    Hi Jim,

    Thanks for emailing support. Currently this is not possible however I can see how it may be useful. Someone did create request to add this and you can vote on it as well: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17273393-aggregator-import-filter-by-1-or-more-countries

    Thanks,
    Brendan

    in reply to: DATE ISSUE #1403204
    Brendan
    Keymaster

    Hi Giorgio,

    Thanks for the email. When you choose multiple days, there is no way to add start and end times in the manner that you are trying to do. However, in your event you can list out an agenda when the start and end times are.

    Hope that helps.

    Thanks,
    Brendan

    in reply to: Front End – View Attendee List #1403197
    Brendan
    Keymaster

    Hi Minda,

    I see that you working with Cliff on this same topic. I will go ahead and close this one out.

    Thanks,
    Brendan

Viewing 15 posts - 1,816 through 1,830 (of 2,028 total)