[Brendan]

Hi there,

Thanks for sharing this info with us! Could you please access Events > Help and share a screenshot of the Event Aggregator System Status? Do you see any errors in there?

Perhaps you reached your daily limit of imports after a while, and some imports didn’t run, or too many requests went out and your server might not have been able to handle all the response.

Thanks!
Brendan

[Brendan]

Hi Casey,

Oh sorry, thanks for the clarification.

We use JSON for Linking Data in relation to events.  You can see how our demo site turns up in Google Structured Data Testing Tool results. https://search.google.com/structured-data/testing-tool/u/0/#url=http%3A%2F%2Fwpshindig.com%2Fevents%2F

I would recommend incorporating https://wordpress.org/plugins/all-in-one-schemaorg-rich-snippets/ into your site for further schema markup as needed.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com

Thanks,
Brendan

[Brendan]

Hi Jérémy,

Thanks for email support. Our plugins will allow you to create an event but unfortunately they do not work as a booking platform in the sense that someone can choose their own time.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi Casey,

Thanks for email support.

Please note that questions regarding our free plugins (The Events Calendar and Event Tickets) should be directed to our community forums on wordpress.org. You can also get access to our premium support forums, where we are able to offer a more in-depth level of support, by purchasing a premium license. If you already have a license, please login and head over to our premium forums – we’ll be happy to help you there!

Thanks,
Brendan

[Brendan]

Hi Kevin,

Thanks for the email and for bringing this to our attention. I have notated the issue and logged a bug report with our dev team. You will be notified as soon as they find and fix this bug.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues with the imports. I see you already switched theme and plugins and now we want to see if there are an debug errors.

First, try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled).

Let me know what you find.

Thanks,
Brendan

[Brendan]

Hi Carolyn,

Thanks for the email. At this time its not a feature but other members have asked for it in the past so it may be implemented in the future. For now, the best we can do is associate a category with your scheduled imports and then you can go in and manually add tags and, organizers, and venues to those categories.

Here is an article to explain the category function: https://theeventscalendar.com/knowledgebase/managing-your-scheduled-imports-in-event-aggregator/

Let me know if this will work for you.

Thanks,
Brendan

[Brendan]

Hi Minda,

You should be able to manage this based on what you have and setting up the contributor role. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Brendan]

Hi Sarah,

Yes that is correct. Can you also send a screenshot off what the ticket looks like for quantity in the Woocommerce products editor for that particular ticket.

Also, do you have any caching on the site? If so delete the cache as well to see if the quantity updates.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Hi Greg,

This function should work to dequeue the Google Maps API. There could be a conflict with another plugin or in your theme. While we wait for this to be resolved, you can try and test this function following our testing for conflicts guidelines.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Hi David,

Thanks for emailing support and sorry for the issue here. When you delete the orders, those numbers should be reset. Do you have any caching on this site? If so, delete the cache and see if that solves the issue.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Hi Bob,

Thanks for emailing support. Currently, there is no way out of the box. However, it is possible with some customizations. We do have a tutorial on this in our premium forums so if you decide to purchase, you will be able to access that as well. If for whatever reason, this doesn’t meet your needs, we offer a 30-day money back guarantee. Our plugin will work with all major membership plugins include s2member.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi Emilirose,

Thanks for email support and I apologize you are having issues with this. We are currently in the process of fixing this issue. Unfortunately, I do not have an ETA. You will be notified as soon as it has been resolved.

Thanks,
Brendan

[Brendan]

Hi Greg,

Try adding a higher priority to the action. I have modified the above script to include a higher priority.

function remove_events_map_apis() {
wp_dequeue_script( 'tribe_events_google_maps_api' );
wp_dequeue_script( 'tribe_events_embedded_map' );
wp_dequeue_script( 'tribe-gmaps' );
wp_dequeue_script( 'tribe-events-pro-geoloc' );
}
add_action( 'wp_print_scripts', 'remove_events_map_apis', 100 );


Let me know if that works. Also, I am submitting a bug ticket for this since this error shouldn’t be happening in the first place.

Thanks,
Brendan

[Brendan]

Hi there,

Sorry you are experiencing issues with the time setting.

This is usually because of:

1.    A conflict with another plugin

2.    A conflict with your WordPress theme

3.    A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1.    Make a backup of your database

2.    Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes!

Thanks,
Brendan

[Author]

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