Removing Orders Does not remove meta-data

[David]

Please see attached.

I have been testing the checkout system this morning, however when I delete all the sold tickets under the tickets-orders page, as well as the WooCommerce –> Orders page, the Sales data remains.
This is not good!

I would have expected these sales numbers to be “reset” back to zero after deleting all the Orders.

If there is a record(s) in the database that I can remove, then please provide me with the SQL Statement to be able to run. Thanks!

[Brendan]

Hi David,

Thanks for emailing support and sorry for the issue here. When you delete the orders, those numbers should be reset. Do you have any caching on this site? If so, delete the cache and see if that solves the issue.

Let me know how that goes.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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