Import Limit on Aggregator (false warning?)

[Arrick Garringer]

I noticed my 2 sites weren’t importing, so I logged in, did a plugin update and tried a manual import. It was giving me a “You’ve reached your 100 import daily limit, please try again later.” error. I know there’s no way I’ve reached that limit, but I’m in a pinch, so I upgraded to 200 import level (cost $149.00) and am still getting the error message. I honestly probably only use 30-40 per day. I kind of feel like I got ripped off or tricked into upgrading. I’d like help getting the problem resolved and (if indeed I only need 100/day), I’d like a refund.

[Arrick Garringer]

The imports are running now, but I still don’t think I needed the 200/day upgrade. Please advise.

[Brendan]

Hi Arrick,

Thanks for the email and I got word Latoya has helped with the refund. We will go ahead and close this ticket out but please let us know if there is anything else we can assist you with.

Cheers!

Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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