[Brendan]

Hi there,

Glad you figured it out. Please let us know if there is anything else we can do for you.

Thanks,
Brendan

[Brendan]

Hi Matt,

Yes, the one you referenced is actually planned. Unfortunately I do not have a timeframe on when it will come out. When release updates, we add notes on what features were added so look out for this in the next coming months.

Thanks,
Brendan

[Brendan]

Hi there,

Awesome to hear and thanks for posting the solution to the issue. I am sure it will assist customers in the future.

I will go ahead and close out this ticket.

Thanks,
Brendan

[Brendan]

Hi Thomas,

Thanks for the email and sorry you are experiencing issues. Could the sites possibly have more than one or duplicates? This may cause the limit to be reached. The referenced customer ended up upgrading because he was hitting his limit.

Let me know what you find.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are experiencing issues. The next month option does use AJAX so if your version of WordPress is not loading this file in the wp-admin then you could experience this issue. One option would be to reinstall WordPress and see if that fixes the issue.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Hi Brendan!

Nice name and thanks for emailing support. You can development on the pro license and when you move to another URL, you will remove the old URL from your license inside your account and then add the license key to the new site.

Hope that helps!

Thanks,
Brendan

[Brendan]

Hi David,

Thanks for the email. The only way to do this would be to export the ics file and import it manually. Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Sounds like there may be a conflict with a plugin. Can you share your system info in a private reply?

This will help the troubleshooting process.

Thanks,
Brendan

[Brendan]

Hi Linda,

Thanks for email support. Please note that questions regarding our free plugins (The Events Calendar and Event Tickets) should be directed to our community forums on wordpress.org. You can also get access to our premium support forums, where we are able to offer a more in-depth level of support, by purchasing a premium license. If you already have a license, please login and head over to our premium forums – we’ll be happy to help you there!

Thanks,
Brendan

[Brendan]

Hi Kate,

Thanks for the email. Its schedule for release however I can’t give a specific time, other than soon. I will add this topic to your list of individuals to notified as soon as this support has been released.

Thank you for you patience.

Brendan

[Brendan]

Hi Paul,

We have noticed the built in autocomplete setting for woocommerce doesnt work in some cases. Other customers have found this plugin to be helpful:

https://wordpress.org/plugins/woocommerce-autocomplete-order/

It is not our plugin so we do not support it but let me know if it works for you.

Thanks,
Brendan

[Brendan]

Hi Helen,

Thanks for the email and sorry you are experiencing issues. Can you share your system info in a private reply so I can take a look? This will help better troubleshoot the issue.

Thanks,
Brendan

[Brendan]

Hi David,

Please note that questions regarding our free plugins (The Events Calendar and Event Tickets) should be directed to our community forums on wordpress.org. You can also get access to our premium support forums, where we are able to offer a more in-depth level of support, by purchasing a premium license. If you already have a license, please login and head over to our premium forums – we’ll be happy to help you there!

Thanks,
Brendan

[Brendan]

Hi Jessica,

I would love to help you with this.

I need to see if there is a mismatch in versions of your plugins. In order to do this, can you share your system info

Please send a private reply with this information.

Cheers!

Brendan

[Brendan]

Hi Matt,

Thanks for the email and apologize for the inconvenience. Unfortunately the plugin solely retrieves event information. Once the info is in your site, you will then have to manually remove it. Currently there is no synching mechanism in place however their is a suggestion that needs more votes for our development team to implement this in a future release. You can vote here

Sorry I couldn’t solve your issue now but hopefully in the future we have this implemented.

Thanks,
Brendan

[Author]

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