Victor

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Viewing 15 posts - 631 through 645 (of 5,398 total)
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  • June 28, 2018 at 8:11 am in reply to: It is possible to buy tickets on events that ended #1563626
    Victor
    Member

    Sure thing Peggy. We’ll keep you posted.

    June 28, 2018 at 8:10 am in reply to: Event Aggregator vs Eventbrite Tickets #1563625
    Victor
    Member

    Hi Yuliya,

    My apologies for a bit of delay here.

    You don’t need an Event Aggregator license, but you do need The Events Calendar plugin to be installed and active in order for the Eventbrite Tickets to work.

    Let me know if any follow up questions 🙂

    Best,
    Victor

    June 28, 2018 at 7:30 am in reply to: Eventbrite Login Loop – Ticket widget no longer displaying #1563587
    Victor
    Member

    Hi Michael!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:29 am in reply to: Eventbrite Tickets login loop #1563582
    Victor
    Member

    Hi Michael!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:28 am in reply to: Getting "Bad License" Message #1563578
    Victor
    Member

    Hi Brad!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:26 am in reply to: Eventbrite is connected, but plugin does not work #1563576
    Victor
    Member

    Hi Julia!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:25 am in reply to: Eventbrite Tickets 4.5 Not Working #1563565
    Victor
    Member

    Hi Jaclyn!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:20 am in reply to: Eventbrite Tickets login loop #1563555
    Victor
    Member

    Hi There!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:19 am in reply to: Eventbrite Tickets login loop #1563552
    Victor
    Member

    Hi Ron!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:18 am in reply to: Eventbrite Ticket Login Loop #1563549
    Victor
    Member

    Hi Mike!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 7:01 am in reply to: Event Aggregator will not remember Eventbrite login #1563543
    Victor
    Member

    Hi Nancy!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar 4.6.19 and Eventbrite Tickets 4.5.1

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 6:59 am in reply to: Eventbrite import not working #1563540
    Victor
    Member

    Hi There!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar and Eventbrite Tickets.

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 28, 2018 at 6:56 am in reply to: Eventbrite Events are not importing #1563536
    Victor
    Member

    Hi Alison!

    Just wanted to let you know that we’ve just released a fix on our Event Aggregator server to address the Eventbrite Imports issue.

    There is no need to update anything on your end, but do make sure you are using the latest version of The Events Calendar and Eventbrite Tickets, which I see you already are 🙂

    We apologize for the inconvenience and we appreciate your patience while we worked on this.

    Please try your imports again and let us know if they work on your end.

    Best,
    Victor

    June 27, 2018 at 12:03 pm in reply to: Event Aggregator vs Eventbrite Tickets #1562992
    Victor
    Member

    Hi Yuliya!

    Thanks for getting in touch with us.

    Using Event Aggregator, you can import events from Eventbrite. However, you will need Eventbrite Tickets in order for the tickets to show up in the frontend of your site.

    You won’t need both Event Aggregator and Eventbrite Tickets to import events from Eventbrite as you can import events from Eventbrite if you have an Eventbrite Tickets license.

    Using Eventbrite Tickets, you will additionally be able to manage your entire event from your WordPress admin, including tickets. You can learn more about this > https://theeventscalendar.com/knowledgebase/new-user-primer-eventbrite-tickets/

    I hope that helps! 🙂

    Best,
    Victor

    June 27, 2018 at 8:50 am in reply to: It is possible to buy tickets on events that ended #1562699
    Victor
    Member

    Hi Peggy!

    Thanks for taking your time to report this.

    Unfortunately, I can confirm there is a bug that does not force an end sale date to be added when you create a ticket. This causes the ticket to still remain on sale even after the event has passed.

    I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

    As a workaround in the meantime, be sure to set an end sale date for the ticket before saving the ticket.

    We apologize for the inconvenience and we appreciate your patience while we work on this.

    Thanks,
    Victor

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Viewing 15 posts - 631 through 645 (of 5,398 total)
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