[Victor]

Hi Cristobal!

Thanks for reaching out to us! Let me help you with this topic.

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out and at least point users into the right direction as much possible.

The is_front_page() function will only return TRUE if you are in the main query. When running the query on the content.php template you are not in the main query and will likely get you unexpected results.

I hope that helps. Let me know if you have any follow up questions.

Best,
Victor

[Victor]

Hey Iain!

Glad to know that fixed it! 🙂 Thanks for letting us know about it.

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hi Brock!

Thanks for confirming that.

The error seems to be happening on our plugin, but I’m unable to reproduce it on my end.

I noticed you mentioned having disabled The Events Calendar, which cleared the error. To make sure it’s not conflicting with another plugin, could you please try disabling all other plugins except ours? Does the error show up in those conditions?

 

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

Please let us know about it.

Thanks,
Victor

[Victor]

Hi Thirukumary!

Thanks for your patience.

I have been able to achieve what you are looking for by adding the proper class to the code you are already using.

Try adding the ‘tribe-events-photo-event’ class to the div element you are echoing in the loop, like this:

<div class="tribe-events-photo-event photo-view-ad" style="width: 100%;">
<img src="http://via.placeholder.com/600x200">
</div>

This will get “picked up” by Isotope and taken as an element in the grid. You will likely need additional styles to make things look good.

I hope that helps! Let me know if you have follow up questions.

Best,
Victor

[Victor]

Hi!

Thanks for clearing that out.

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that. That said, we always like helping out and at least point users into the right direction as much possible 🙂

You can create a mailto link so that it also includes data in the email subject and body. You might want to check out the following tool that allows you to create the mailto hyperlink easily > https://www.rapidtables.com/web/html/mailto.html

Does it help achieve what you are looking for? Let me know.

Best,
Victor

[Victor]

Hi Iain!

Thanks for coming back with the system information and for testing that out.

I can see that you are using an older version of Event Tickets Plus. Could you please update to the latest version available which is 4.6.2 and see if it fixes the issue?

Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/ and also perform manual updates following the steps in this guide > https://theeventscalendar.com/knowledgebase/manual-updates/

Let me know how that goes.

Thanks,
Victor

[Victor]

Hi Scott!

Thanks so much for sending over your system information.

Unfortunately, I have been able to locate a bug report for the issue you are having, so I will set this thread’s status to “Pending fix” and link it to the report. We will notify you once we fix this in one of our future maintenance releases of our plugins.

We apologise for the inconvenience and we appreciate your patience while we work on this.

Best,
Victor

[Victor]

Hey Tyler!

Glad to know everything is working as expected! Thanks for letting me know about it.

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hi Brock!

Thanks for testing that out.

Do you recall this issue happening after a plugin, theme or WordPress update? If so, please try re-installing that component and see if any difference.

Are you placing any custom code anywhere on your site?

Please let me know about it.

Thanks,
Victor

[Victor]

Hi Jeff!

It’s great you could narrow the problem down to the theme. Thanks for testing that out.

Have you added any custom code into your theme’s functions.php file? If so, please try removing it and see if any difference.

It seems that your system information is incomplete, Could you please copy and paste your complete system information in a private reply?

Thanks,
Victor

[Victor]

Hi Alex!

Thanks for following up with this.

Good to know you could spot the source of the initial problem.

As for the taxonomies not saving, it seems strange that is happening. If you are not able to reproduce it locally, then there might be a difference between the live site and your local installation.

Have you tried deleting the widget and creating a new one from scratch? Is there any difference in doing this?

Could you please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.

After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Let me know about that.

Thanks,
Victor

[Victor]

Hi Jon!

Right on! Thanks so much for submitting that patch you’ve made so far!

I applied the patch myself and it does prevent the select2 from being rendered, thus preventing the page freezing.

I will make sure to pass this along to the bug report as well as all your notes about the issue. We appreciate all your help and effort trying to solve the issue.

We’ll keep you posted for any update on our side for this.

Best,
Victor

[Victor]

Hi Benjamin!

Thanks for following up with this.

You should be able to create new venues in the community submission form. When typing a venue name that is not already created, an option to “create venue” will show up in the dropdown.

Could you please try creating a new venue and see if it works for you?

By going to wp-admin > Events > Settings > Community tab you will find the option to prevent users to create new Venues > https://theeventscalendar.com/knowledgebase/community-events-settings/. Please make sure it’s unchecked to be able to create venues.

Please let me know about it.

Thanks,
Victor

[Victor]

This reply is private.

[Victor]

Hi There!

Good to know you could narrow the problem down. Thanks for following up with this to let us know about that.

As you marked this “Resolved”, I’ll go ahead and close it, but don’t hesitate to open a new topic if anything comes up and we’ll be happy to help.

Best,
Victor

[Author]

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