Home › Forums › Calendar Products › Events Calendar PRO › Events showing as Past on Day of Event
- This topic has 6 replies, 2 voices, and was last updated 6 years ago by musicnovascotia.
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January 10, 2018 at 12:02 pm #1422876musicnovascotiaParticipant
It appears as though on the day of events (even before the start time of the event) they are automatically put into past events. Is there a way around this?
January 11, 2018 at 2:36 pm #1424142VictorKeymasterHi Scott!
Thanks for reaching out to us! Let me help you with this topic.
First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.
Also, please share with us a screenshot of the edit event screen for one of the events you had this issue? Specifically, the time and date settings for it.
Thanks,
VictorJanuary 12, 2018 at 9:37 am #1424909musicnovascotiaParticipantThis reply is private.
January 15, 2018 at 10:37 am #1426693VictorKeymasterHi Scott!
Thanks so much for sending over your system information.
Unfortunately, I have been able to locate a bug report for the issue you are having, so I will set this thread’s status to “Pending fix” and link it to the report. We will notify you once we fix this in one of our future maintenance releases of our plugins.
We apologise for the inconvenience and we appreciate your patience while we work on this.
Best,
VictorMarch 8, 2018 at 1:50 pm #1473934VictorKeymasterHi Scott!
Just wanted to share with you that a new maintenance release (for the Week of 5 March 2018) is out, including a fix for this issue 🙂
Find out more about this release → https://theeventscalendar.com/maintenance-release-week-5-march-2018/
Please update the plugins and let us know if the fix works for your site.
Best,
VictorMarch 30, 2018 at 9:35 am #1492915Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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