Sky

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Viewing 15 posts - 1,351 through 1,365 (of 1,654 total)
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  • in reply to: direct to my login page not wordpress login #1476596
    Sky
    Keymaster

    Lisa,

    Awesome! Glad that worked!

    Let us know if you have any other questions or issues in the future.

    Thanks,
    Sky

    in reply to: Events Calendar page showing as noindex? #1476589
    Sky
    Keymaster

    Jennie,

    Again, I’m not really that knowledgeable about SEO matters such as this. I’m not sure why this is the case.

    Are you using a shortcode to create your events page, or just using the default events archive setup?

    Thanks,
    Sky

    in reply to: Converting from another calendar #1474806
    Sky
    Keymaster

    Hi there!

    While we generally don’t provide support for TEC here in the pre sales forum, I will try to get you pointed in the right direction. In the future, please post your questions or issues specific to the Events Calendar in the WordPress forums.

    1) In the CSV import, there is a field for enabling “show map” for each event. You will need to have this column in your CSV with a value of “true” and associate with the proper key in import preview.

    2) There is also a column for Event Organizer when doing the import. Like the show map field, this needs to be in the import CSV and the assigned to the proper key in the preview.

    You can read more about the import process here: https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

    Hope that helps!
    Sky

    Sky
    Keymaster

    Hi Marcel!

    To hide past events from showing in the calendar, you can add a couple of snippets.

    First, add this to your theme or child theme’s functions.php file:

    add_filter( 'post_class', 'tribe_events_add_past_class_to_events', 10, 3 );
    function tribe_events_add_past_class_to_events( $classes, $class, $post_id ) {
    if ( ! is_array( $classes ) ) {
    return $classes;
    }
    if ( ! tribe_is_event( $post_id ) ) {
    return $classes;
    }
    if ( tribe_is_past_event( $post_id ) ) {
    $classes[] = 'tribe-events--is-past-event';
    }
    return $classes;
    }

    Then, in your CSS, add this:

    .type-tribe_events .tribe-events--is-past-event {
    display: none !important;
    }

    Let me know if that helps!

    Thanks,
    Sky

    in reply to: Fatal Error #1474566
    Sky
    Keymaster

    Karen,

    Glad you got it sorted! Would you mind sharing what the problem was, in case other users encounter this issue?

    Thanks!
    Sky

    in reply to: somthing is strange now #1474563
    Sky
    Keymaster

    Cor,

    Glad you got it sorted!

    Let us know if you have any questions or issues in the future.

    Take care,
    Sky

    in reply to: Problem: daylight saving time in series #1473663
    Sky
    Keymaster

    Margit,

    I’m sorry to hear that you’re having issues with the events. I will try to help you get it sorted.

    Can you provide screenshots of your settings for both the WordPress Admin > Settings > General > Timezone, and the “Time and Date” settings on one of the events that is showing duplicates?

    Thanks!

    Sky

    in reply to: Hide Event Details #1473641
    Sky
    Keymaster

    Noel,

    In the individual event settings, there will be a checkbox for enabling the map, if the global “Show Google Maps” setting is activated.

    To edit what shows in the “Event Details” section, you can either use some CSS to hide unwanted fields, or you can create a custom template. To do that, you will need to copy the “details.php” file from the-events-calendar/src/views/modules/meta/ to [your-theme]/tribe-events/modules/meta/details.php. You can then edit that file to display the desired markup.

    For more information on creating custom templates, check out our Themer’s Guide.

    Let me know if that helps!

    Thanks,
    Sky

    in reply to: direct to my login page not wordpress login #1473620
    Sky
    Keymaster

    Hi Lisa!

    There is a template that can be overridden that contains the “login to purchase” link. You can create a custom template for this by copying the file from events-tickets-plus/src/views/login-to-purchase.php into your theme or child theme in the /tribe-events/ folder. (create if not already there) Then just replace the URL in the link markup.

    To read more about creating a custom template, check out our Themer’s Guide.

    Let me know if this helps!

    Thanks,
    Sky

    in reply to: Events Calendar page showing as noindex? #1473604
    Sky
    Keymaster

    Hi Jennie!

    By default, the main calendar page is set to “noindex.” There is no built in settings to change this, but you can override this behavior by adding a short snippet to your child theme’s functions.php.


    add_filter( 'tribe_events_add_no_index_meta', '__return_false' );

    I’m not an SEO expert, but I do believe there was a reason they have the default set this way. Changing this setting may have other consequences, so do so at your own risk.

    Let me know if this helps!

    Thanks,
    Sky

    in reply to: Filter bar not showing results for bulk edited events #1473427
    Sky
    Keymaster

    Chris,

    Looks like you found some interesting stuff while digging around! Unfortunately, we will have to wait until this is able to be looked at by someone on the development team. Occasionally, they will post a temporary fix once they’ve had a chance to process the bug ticket, if there will be a delay in getting the fix published in a release. However, we will still need to wait for this to go through the queue before it can even be looked at. I am tracking on this bug, and if a temporary fix is posted, I will certainly share it with you!

    Thanks for your understanding.
    Sky

    in reply to: Can I hire someone to make your plugins work? #1472508
    Sky
    Keymaster

    Hi Suzanne,

    I’m sorry to hear that you’re having issues with our plugins. I will try to help and answer your questions.

    1. Can you provide a screenshot of what you mean about the search? Is it the toggle to open the search functionality that’s missing, or the “Find Events” button inside? This is working for me in my test installation. Can you try disabling other plugins and switch to the Twenty Seventeen theme to see if this is due to a conflict? See our Testing for Conflicts Guide for more in-depth information about the process.
    2. Making people login before being able to RSVP is only an option, not required. If you don’t want people to have access to your site, uncheck the setting in Events > Settings > Tickets > Login Requirements, “Require users to log in before they RSVP.” To add additional fields to the RSVP or Tickets form, click on the “attendee information” section of the event Tickets/RSVP section. You can create any type of field you’d like, and it will show on the form. You can read more about that here.

    3. There is a current known bug with facebook and duplicate events. Are these events “recurring” events?

    4. “I can’t figure out where the link is to install.” You can find the download link by logging into your TEC account and going here: https://theeventscalendar.com/my-account/downloads/. RSVP functionality on the front end for community events is only available if you have the Community Tickets plugin. Otherwise, users need to be able to login and edit the event from the backend to add RSVPs. This is something that can be enabled in the Community settings, but as in the first question, you need to enable the WordPress settings to allow people to register. There are settings to restrict which roles can access the dashboard in the Community settings if you do decide to go this route. Lastly, Events Tickets Plus provides a “Cost” field in the ticket information. To have these fields in community events also requires the Community Tickets plugin.

    Let me know if that helped, or if you have any other questions.

    Thanks,
    Sky

    in reply to: Event Update Authority Settings Bug #1472421
    Sky
    Keymaster

    Hi Thomas!

    This behavior has been verified by others and a bug ticket has been created. I unfortunately cannot provide a timeline for when this will be corrected, but know that our developers are aware of the isse and are working on a fix.

    Thanks again for your detailed description of the problem. Once this is addressed, someone will follow up with you here in this post.

    Let us know if you have any other questions or issues in the meantime.

    Thanks,
    Sky

    in reply to: Search engine and next/previous event bug #1472371
    Sky
    Keymaster

    Jerome,

    I’m sorry to hear that you are having issues with your site. I took a look and there are javascript errors in the console, not related to the events plugin.

    Try switching to the Twenty Seventeen theme and disable all other plugins and see if the issue still persists. You can read more about troubleshooting plugin and theme issues in our Testing for Conflicts guide. Even if the problem is not related to one of our plugins, you can isolate the issue by disabling all plugins and re-enable them one at a time until the problem re-appears.

    Let me know if that helps!

    Thanks,
    Sky

    in reply to: Upcoming events by course name #1472356
    Sky
    Keymaster

    Greg,

    No, unfortunately that is not a feature. In most cases posts would have a unique name, so this is not something that would likely be useful to many users.

    Thanks, and let us know if you have any other questions.

    Sky

Viewing 15 posts - 1,351 through 1,365 (of 1,654 total)