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Event Update Authority Settings Bug

  • Posts: 18 Topics: 8
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    Previously reported in https://theeventscalendar.com/support/forums/topic/event-aggregator-facebook-imports-not-updating-event-venues/

    Currently the only way that Venues are updated when associated Facebook Event locations change is when the “Overwrite my event with any changes from the original source.” setting is selected. THIS IS WRONG. Event Aggregator should update Event Venues for updated Facebook events when the “Import events but preserve local changes to event fields.” Update Authority setting is selected. This bug requires me to sacrifice local changes if I want to ensure that my events maintain accurate location data.

    Please see the above link for reproduction steps. I would like this bug logged with the development team and fixed in an upcoming release.

    Posts: 2167
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    Hi Thomas!

    This behavior has been verified by others and a bug ticket has been created. I unfortunately cannot provide a timeline for when this will be corrected, but know that our developers are aware of the isse and are working on a fix.

    Thanks again for your detailed description of the problem. Once this is addressed, someone will follow up with you here in this post.

    Let us know if you have any other questions or issues in the meantime.

    Thanks,
    Sky

    Posts: 6126 Topics: 16
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    Hi Thomas!

    Just wanted to share with you that a new release of out plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-8-event-tickets-plus-4-8/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    Posts: 7
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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