Can I hire someone to make your plugins work?

[suzinoyes]

Is there someone I can hire to make your plugin work?

1. The search bar does not work. It is missing the “search button.” I’ve disabled it as of right now.

2. I bought also tickets plus so my group could RSVP. By reading through all of their help docs, it says to make sure under general settings that anyone can register in order to turn it on. When you do that, people have access to my BACK END. They should have control of their RSVP and access to the event – not My SITE. Also, with tickets plus, there should be a place for cost, emails, phone numbers, and comments – for the people who RSVP.

3. Duplicates. I already cleaned them up. However, I had about 4 sets of event duplicates. When you import them from FB, it seems like you just add more even if the event is already there. If someone makes a mistake in FB and deletes one and adds it again, there should only be one event – the new one.

4. Community events. I run a group of 1600 local parents with kids on the spectrum. Going on my 10th year. When I bought the community events, I bought so others in my group could add events. I can’t figure out where the link is to install. Second, I need RSVP. We are NOT collecting money for these events. We just need to put caps on the number of people who RSVP. Also in community events, there is a space for cost. Can that be added in tickets plus?

[Sky]

Hi Suzanne,

I’m sorry to hear that you’re having issues with our plugins. I will try to help and answer your questions.

1. Can you provide a screenshot of what you mean about the search? Is it the toggle to open the search functionality that’s missing, or the “Find Events” button inside? This is working for me in my test installation. Can you try disabling other plugins and switch to the Twenty Seventeen theme to see if this is due to a conflict? See our Testing for Conflicts Guide for more in-depth information about the process.

2. Making people login before being able to RSVP is only an option, not required. If you don’t want people to have access to your site, uncheck the setting in Events > Settings > Tickets > Login Requirements, “Require users to log in before they RSVP.” To add additional fields to the RSVP or Tickets form, click on the “attendee information” section of the event Tickets/RSVP section. You can create any type of field you’d like, and it will show on the form. You can read more about that here.

3. There is a current known bug with facebook and duplicate events. Are these events “recurring” events?

4. “I can’t figure out where the link is to install.” You can find the download link by logging into your TEC account and going here: https://theeventscalendar.com/my-account/downloads/. RSVP functionality on the front end for community events is only available if you have the Community Tickets plugin. Otherwise, users need to be able to login and edit the event from the backend to add RSVPs. This is something that can be enabled in the Community settings, but as in the first question, you need to enable the WordPress settings to allow people to register. There are settings to restrict which roles can access the dashboard in the Community settings if you do decide to go this route. Lastly, Events Tickets Plus provides a “Cost” field in the ticket information. To have these fields in community events also requires the Community Tickets plugin.

Let me know if that helped, or if you have any other questions.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts