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Patricia
MemberHey Nova,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!
Can you please let us know when did you notice this issue? Was it happening before the plugin update?
Since I can’t replicate the issue you are experiencing from here, I would suggest you to run our Conflicts Test to verify if there’s a plugin or theme conflict causing the problem.
You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the issue persists after that.
Also, I would suggest you to use Chrome Developer Tools to spot any console errors in your site. Access the page where you are experiencing this issue (using Google Chrome) and press F12. After that click on the Console menu and send us a screenshot / let us know if you see any errors in there. You will find further information about Chrome Developer tools here.
If you need anything else in the mean time, please let me know and I’ll be happy to assist!
Thanks!
Patricia
Patricia
MemberHey @nychaps,
Thank you for reaching out to us!
You can change your Event’s page width by adding this code in the end of your theme’s style.css file:
#tribe-events-content-wrapper { width: 120% !important; }You can also adapt your calendar to use your theme’s stylesheet and see if it helps to achieve what you want by accessing your Dashboard and heading over to Events > Display > Basic Template Settings and changing the “Default stylesheet used for events templates” option.
I hope this helps! Let me know if you need anything else and I’ll be happy to assist!
Regards,
Patricia
September 1, 2017 at 2:47 pm in reply to: Want to Change Calendar View Page Titles (Months) style from h2 to h1 #1343972Patricia
MemberHey Marek,
Thank you for reaching out to us!
There are a number of ways to achieve what you want: replace the tags via JavaScript or with an event template override to replace h2 with h1 tags, but to keep things simple I would suggest you to add the following rule in the end of your theme’s style.css file to modify and customize your Event Titles:
h2.tribe-events-page-title { color: red !important; font-size: 40px !important; }In this example you will change the title color to red and the font size to 40px.
Also, you can use the snippet mentioned in the end of this article to replace the default title with your custom text. Please make sure that you are including this snippet in the end of your child theme’s functions.php file.
I hope this helps! Let me know if you need anything else and I’ll be happy to assist!
Regards,
Patricia
Patricia
MemberHey Brendan,
Thank you for reaching out to us! I’m sorry about this issue you are experiencing, let me help you to solve it!
Can you please let check if you have any custom code (template override) on /wp-content/themes/[your-theme]/tribe-events/tickets/ ? If you have, please temporarily rename the custom file and check if the issue persists after that. Also, please check your functions.php and style.css files and look for any custom code that might be associated with Event Tickets. If you find something, please temporarily comment or remove the lines and let us know if the issue persists after that.
If for some reason your don’t find the cause of the issue, please send me a copy of your theme’s directory in a private reply so I can further investigate your case.
Thanks!
Patricia
Patricia
MemberHey Retief Joyce,
Thank you for reaching out to us!
You can replace the Tickets text with anything you want by adding the following code in the end of your theme’s functions.php file (without the PHP opening tags). Don’t forget to replace “Your Text” with the word you want to use:
https://gist.github.com/nefeline/0c6b63cfd723119f4b969ecf62ca7b55
I hope this helps! Let me know if you need anything else and I’ll be happy to assist.
Best Regards,
Patricia
Patricia
MemberHey Tom,
Thank you for reaching out to us!
You can replace the Tickets text with anything you want by adding the following code in the end of your theme’s functions.php file (without the PHP opening tags). Don’t forget to replace “Your Text” with the word you want to use:
https://gist.github.com/nefeline/0c6b63cfd723119f4b969ecf62ca7b55
To remove the “Export” Links from Event Views, you can add the following snippet in theme’s functions.php file:
https://gist.github.com/nefeline/313d861e13eea64079b1e8aea203e051
I hope this helps! Let us know if you need anything else.
Regards,
Patricia
Patricia
MemberHey Espen,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!
Can you please access your Dashboard and head over to Settings -> General and make sure that the Time Format option is not blank?
Probably your theme is changing the time format or hiding it and conflicting with Events Calendar. Also, please make sure that you don’t have any custom code inside your theme’s functions.php file or inside the tribe-events directory (if you have any template override in place) that might be affecting your time format/display.
I hope this helps you get started. Let me know if you have any other questions in the mean time and I’ll be happy to assist!
Best regards,
Patricia
Patricia
MemberHey Marcial,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!
I’ve ran some tests in my own website and couldn’t replicate the issue you are experiencing from here: If I insert one “Event List:Upcoming Events” widget in my homepage and set it to display only one event from a specific category it displays accordingly. If I increase the number of displayed events to 2 or 3, the widget is correctly updated as well.
Can you please make sure that you didn’t check the “Limit to featured events only” option in your widget?
Since I can’t replicate the issue you are experiencing from here, I would suggest you to run our Conflicts Test to verify if there’s a plugin or theme conflict causing the issue you are experiencing.
You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the issue persists after that.
Also, I would suggest you to use Chrome Developer Tools to spot any console errors in your site. Access the page where you are experiencing this issue (using Google Chrome) and press F12. After that click on the Console menu and send us a screenshot / let us know if you see any errors in there. You will find further information about Chrome Developer tools here.
If you need anything else in the mean time, please let me know and I’ll be happy to assist!
Best Regards,
Patricia
Patricia
MemberHi Kevin,
I’m sorry to know that this custom CSS didn’t help you, we are probably missing one of the class selectors that is being modified by your theme.
Could you please try this code and let me know if it helps?
tr.tribe-datetime-block { display: table-row !important; }If the issue persists and for some reason your theme developer doesn’t help you to find a solution, please let me know so we can investigate different class selectors to solve your problem.
Best Regards,
Patricia
August 31, 2017 at 4:04 pm in reply to: Updating Events Calendar Pro plugin blows up every time #1343410Patricia
MemberHey George,
Thank you for reaching out to us! I’m sorry about this issue you are experiencing.
Since you are having problems to automatically update ECP from within the WordPress Dashboard, I would suggest you to update it manually.
The process is pretty simple and you will find all information you need here.
Basically, you will have to access your server via FTP, head over to wp-content/plugins/ rename the existing “events-calendar-pro” directory to something else (you can also move this directory to another place or simply delete it, it’s up to you!), download the latest version of Events Calendar PRO from your Downloads page and upload it to the plugins directory via FTP.
Let me know if you need anything else in the mean time and I’ll be happy to assist!
Regards,
Patricia
Patricia
MemberHey Louise,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!
Can you please share with us in a private reply the calendar URL from where you are importing your events from?
We can test importing it ourselves and see what we find, and compare the results.
Thanks!
Patricia
Patricia
MemberHey Carsten,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!
Can you please share with us in a private reply the calendar URL from where you are importing your events from?
We can test importing it ourselves and see what we find, and compare the results.
Thanks!
Patricia
Patricia
MemberHey Fation,
Thank you for reaching out to us!
With Visual Editor enabled your users will be able to customize their event font size and color via Community Events submission form.
Please access your Dashboard, head over to Events > Settings > Community > General and enable the “Use visual editor for event descriptions” option.
I hope this helps! Let me know if you need anything else and I’ll be happy to assist!
Regards,
Patricia
August 31, 2017 at 1:20 pm in reply to: Connect Facebook to event aggregator Hangs in endless wait #1343343Patricia
MemberHi Harry,
Good to know everything is working as expected now!
Let me know if you need anything else and have a great day!
Regards,
Patricia
Patricia
MemberHi Michael,
Good to know everything is working as expected now!
Let me know if you need anything else and have a great day!
Regards,
Patricia
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