Upcoming Events Widget behaving weird

[Marcial]

Hi there

I have a widget for upcoming events. I would like to display up to 5 events from three categories. But there seems to be something strange going on with the widget.

When I limit the number of events to 1, it displays none. When set to 2 it also shows no events. But as soon as I set it to 3, it shows one event. This happens with a limit of 4-6. When set to 7, it displays 2, a limit of 8 shows 3 events, a limit of 9 and 10 shows 4 events.

Maybe it has something to do with published events that already passed? I dind’t check that yet but that might be the issue. However, I hope you can help me fix this to have a more reliable solution.

Best regards,
Marcial Bollinger

[Patricia]

Hey Marcial,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!

I’ve ran some tests in my own website and couldn’t replicate the issue you are experiencing from here: If I insert one “Event List:Upcoming Events” widget in my homepage and set it to display only one event from a specific category it displays accordingly. If I increase the number of displayed events to 2 or 3, the widget is correctly updated as well.

Can you please make sure that you didn’t check the “Limit to featured events only” option in your widget?

Since I can’t replicate the issue you are experiencing from here, I would suggest you to run our Conflicts Test to verify if there’s a plugin or theme conflict causing the issue you are experiencing.

You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the issue persists after that.

Also, I would suggest you to use Chrome Developer Tools to spot any console errors in your site. Access the page where you are experiencing this issue (using Google Chrome) and press F12. After that click on the Console menu and send us a screenshot / let us know if you see any errors in there. You will find further information about Chrome Developer tools here.

If you need anything else in the mean time, please let me know and I’ll be happy to assist!

Best Regards,

Patricia

[Marcial]

Thanks for you reply. We were able to resolved the issue. It was some custom CSS that set “display: none” to one of the categories.

[Patricia]

Hi Marcial,

Good to know you were able to solve this problem!

Let me know if you need anything else and have a great day!

Best regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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