Patricia

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Viewing 15 posts - 886 through 900 (of 1,816 total)
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  • in reply to: tribe-mini-calendar-event styles #1369585
    Patricia
    Member

    Hey Brian,

    Thank you for reaching out to us!

    To load custom styles for the Events Calendar widgets, you have to create a stylesheet called widget-calendar.css in the tribe-events/pro/ directory of your theme.

    You will find more information about this in our Themer’s Guide, in the Customizing Styles section.

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: Event times not showing in month view – calendar pro #1369565
    Patricia
    Member

    Hey Robert,

    Thank you for reaching out to us!

    As I can see from here you already managed to add the event time to your month view calendar.

    For future reference, you can achieve this with a template override, by adding the following snippet to [your-theme]/tribe-events/month/single-event.php :

    https://gist.github.com/nefeline/d74ff6806108771b4da7b951eff57753

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: Change order of events on map? #1369528
    Patricia
    Member

    Hi Wim,

    You are welcome! We will contact you as soon as the new extension is released.

    Cheers,

    Patricia

    in reply to: Follow Up: Community Events 404 #1368959
    Patricia
    Member

    Hi Ryan,

    Welcome back!

    I’m sorry to hear that you are still getting this 404 error in your community events page: our Support Bot closed the previous thread because it was inactive for more than 3 weeks, but let’s solve this now!

    Regarding the fact that you are using one of our premium plugins in a multisite:

    If you only want to use Community Events on a handful of sub-sites (10 or fewer) and are willing to perform manual updates, then you do not need a multisite license: you can use the personal license you already have. You will find more information about multisite licenses here:

    https://theeventscalendar.com/knowledgebase/multisite-license/

    Regarding the 404 error:

    – I’ve just noticed that you are using WPML, if you temporarily disable WPML, is the problem solved ? The reason I am asking is because we do not provide official support for using WPML alongside the Community Events plugin. There is still a chance it might work though.

    – When you try to access the CE submission form via Dashboard (from Events > Community: Submit event), does it lead to the same page as your front-end link (http://thebizzbuzz.ca/events/partners/add)? One of our customers reported that the cause of the issue was a translation inconsistency.

    – If disabling WPML doesn’t solve the problem and the translation inconsistency is not the culprit either, I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the problem is solved after that (don’t forget to backup your database before changing anything).

    in reply to: Shortcode tribe_events_list month error #1368945
    Patricia
    Member

    Hey Joël,

    Thank you for reaching out to us!

    The [tribe_events_list] shortcode will display the weekdays by default. I’ve temporarily changed my WordPress install language to German so you can check the default display.

    You can modify the way your [tribe_events_list] shortcode (and widget) is displayed by coping the following file:

    wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php

    And pasting it on:

    [your-theme]/tribe-events/pro/widgets/modules/single-event.php

    To achieve what you want, you’ll have to modify the code inside “list-daynumber” class (lines 108 to 110).

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: List upcoming events on the homepage #1368935
    Patricia
    Member

    Hey Michel,

    Thank you for reaching out to us!

    I believe the best/simplest way to display Upcoming events in your homepage is by using the [tribe_events] shortcode.

    You will find more information about our shortcodes here:

    https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Cheers,

    Patricia

    Patricia
    Member

    This reply is private.

    in reply to: Event Submission Form Visual Editor Event Description #1368902
    Patricia
    Member

    Hey Scott,

    Thank you for reaching out to us!

    I’ve ran some tests in my own WordPress install (with all Modern Tribe plugins installed and Twenty Seventeen theme) and wasn’t able to reproduce the error.

    Could you please make sure that Community Events is up-to-date? The latest version is 4.5.6.

    If you disable the “Use visual editor for event descriptions” on Events > Settings > Community and try to submit a new event (with a description), is the problem solved?

    When you enable WP_DEBUG and WP_DEBUG_LOG, do you see any errors? All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

    Thanks!

    Patricia

    in reply to: Old Events & Not New Events Getting Displayed #1368852
    Patricia
    Member

    Hey Laura,

    Thank you for reaching out to us!

    Are you still experiencing this issue? I’ve just accessed your calendar and it is working as expected right now.

    If the issue persists, please clear your browser cache and let me know how it goes.

    Thanks!

    Patricia

    in reply to: "Tribe_events" Shortcode not filtered by tag. #1368624
    Patricia
    Member

    Hi Julie!

    I’ve just ran some tests and you are absolutely right: using [tribe_events view=”list” tags=”your_tag”] won’t filter the events by tag, although this feature is already available for our widget shortcode [tribe_events_list tags=”your_tag”].

    I would recommend you to cast a vote in our User Voice page:

    https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/18382048-add-tag-as-filter-option-for-tribe-events-shortcod

    This will give us a great idea of how much demand there might be.

    In the mean time, I’ll take a look in our plugin core files and let you know if I find a workaround available. I won’t be able to investigate it right now, but you will be contacted as soon as I have more info.

    Thanks!

    Patricia

    in reply to: Events list widget #1368590
    Patricia
    Member

    Hi There,

    It is possible to achieve what you want, but you would have to modify a plugin core file: widget-admin-advanced-list.php . Unfortunately we don’t have an out-of-the-box template override for it, so to keep your changes after plugin updates, you’ll have to write a custom code. To help you get started, open the following file:

    Path: events-calendar-pro/src/admin-views/widget-admin-advanced-list.php

    And replace the number 10 with the limit you want on line 19:

    <?php for ( $i = 1; $i <= 10; $i ++ ) {

    I hope this helps!

    Best Regards,

    Patricia

    in reply to: Change order of events on map? #1368578
    Patricia
    Member

    Hi Wim,

    It will be a separate Extension for Events Calendar PRO. The code is 100% complete, we are just reviewing/running the final tests right now.

    I cannot commit to a specific date as it is in QA team hands right now, but I believe that it will be released in one or two weeks.

    If this is something you want/need to change immediately, I can share with you the beta code via private reply, but bear in mind that it is still being reviewed and you will have to replace it with the oficial version once the extension is released.

    Thanks,

    Patricia

    Patricia
    Member

    Hi Lana,

    Thanks for your confirmation on this! This sounds like a plugin or theme conflict: in this case, to get started, I would recommend you to enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing your Dashboard. All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

    After that, if you find a specific error associated with one of your plugins or theme, you can disable it and check if the problem is solved.

    Let me know if you have any other questions in the meantime and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: # of Imports from Agregator #1368323
    Patricia
    Member

    Hi Jacob,

    You are welcome!

    Let me know if you need anything else and have a great day 🙂

    Cheers,

    Patricia

    in reply to: Can't import #1368314
    Patricia
    Member

    Hi There,

    One more info I would like to share with you regarding the Facebook login: If you have a privacy badger enabled in your browser, please temporarily disable it and try to connect to Facebook again.

    We have a customer reporting that disabling the privacy badger helped him to solve the problem.

    Let me know if you have any other questions and I’ll be happy to assist!

    Cheers,

    Patricia

Viewing 15 posts - 886 through 900 (of 1,816 total)