Event Submission Form Visual Editor Event Description

[Scott Gillard]

I have the Community Events plugin installed and active on a number of sites. In each instance when completing the event submission form on the front end it throws an error “event description required” even if it had been entered. The workaround is to switch from Visual (HTML) to the Text tab in the event description editor.

[Patricia]

Hey Scott,

Thank you for reaching out to us!

I’ve ran some tests in my own WordPress install (with all Modern Tribe plugins installed and Twenty Seventeen theme) and wasn’t able to reproduce the error.

Could you please make sure that Community Events is up-to-date? The latest version is 4.5.6.

If you disable the “Use visual editor for event descriptions” on Events > Settings > Community and try to submit a new event (with a description), is the problem solved?

When you enable WP_DEBUG and WP_DEBUG_LOG, do you see any errors? All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

Thanks!

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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