Event Calendar – Cannot access wp-admin Events, venus, organizers

[Lana]

Everything that allows me to manage my events has disappeared in the WordPress Admin Events menu. I do not have Events Calendar Pro…this seems to be a problem with The Events Calendar (non-Pro).

[Patricia]

Hey Lana,

Thank you for reaching out to us!

Can you please confirm that you are accessing your Dashboard as an Administrator? For example: if you access your site as a Contributor you won’t be able to publish new posts (and this includes events as well). You will find more information about Roles and Capabilities here.

I hope this helps! If you are accessing your Dashboard as admin and are still unable to post new events, please let me know and I’ll be happy to assist!

Best Regards,

Patricia

[Lana]

Yes I am accessing the dashboard as an admin.

[Patricia]

Hi Lana,

Thanks for your confirmation on this! This sounds like a plugin or theme conflict: in this case, to get started, I would recommend you to enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing your Dashboard. All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

After that, if you find a specific error associated with one of your plugins or theme, you can disable it and check if the problem is solved.

Let me know if you have any other questions in the meantime and I’ll be happy to assist!

Best Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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