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Patricia
MemberThis reply is private.
Patricia
MemberHi Natasha,
Awesome! I’m glad to hear that this problem is now solved 😀
Answering your question, you are not receiving automatic updates because you are using a Personal license in a Multisite.
You will find more information about multisite licenses here:
https://theeventscalendar.com/knowledgebase/multisite-license/
If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
October 27, 2017 at 9:57 am in reply to: HTTP 500 Error when submitting community event with image #1370246Patricia
MemberHi Pascha,
Thanks for posting the results of your conflict test here in our forums: I’m glad to hear that you were able to find the cause of the issue!
While we’re not able to guarantee compatibility with any specific third-party WordPress themes or plugins, we do develop our plugins in accordance with strict WordPress.org standards, and you’ll typically find that our products work great with products developed to the same standards.
If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can.
Patricia
Patricia
MemberHey Tina,
Thank you for reaching out to us!
I’m really sorry to hear about this issue. I’ve looked into your problem and it seems to be a bug. You’re the first person to report this, so thank you!
I’ve added the issue to our internal bug report. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a solution is available.
Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!
Best Regards,
Patricia
October 27, 2017 at 7:16 am in reply to: Missing translation in plugin "The Events Calendar" or "Comunity Events" #1370011Patricia
MemberHi Aeky,
After a further investigation I was able to translate this specific string:
Here’s a brief explanation:
1- Copy the .mo and .po files you want to modify from community events directory (in my case, I’ve copied both tribe-events-community-pt_BR.po and tribe-events-community-pt_BR.mo):
/wp-content/plugins/the-events-calendar-community-events/lang/
2- Paste the files in the following directory:
/wp-content/languages/plugins/
3- Modify the .po file with the strings/words you want and use a converter to create a new .mo file ( I’ve used https://po2mo.net )
4- Download the new .mo and replace the original from /wp-content/languages/plugins/ (In my case, I replaced the tribe-events-community-pt_BR.mo file )
Now when I access my Community Events submission form I can see the translated string ( I’ve used a random/nonsense word to replace the “to” just to make sure that my own translation was in place 🙂 ).
You will find more info about how to override plugin language files here:
I hope this helps!
Cheers,
Patricia
October 27, 2017 at 6:07 am in reply to: Missing translation in plugin "The Events Calendar" or "Comunity Events" #1369966Patricia
MemberHi there,
I’ve just noticed that you were referring to the back end of your site, sry about that!
Please give me a minute: I’ll take a look at the translation options.
October 27, 2017 at 5:54 am in reply to: Missing translation in plugin "The Events Calendar" or "Comunity Events" #1369964Patricia
MemberHi There,
Thank you for reaching out to us!
Did you try to change your time range separator from your dashboard? I believe that’s the easiest way to achieve what you want!
Please head over to Events > Settings > Display and change the time range separator to ” a “.
The change will be applied to both The Events Calendar and Community Events.
If this is not what you are looking for, please send me an example/screenshot and I’ll be happy to assist!
Cheers,
Patricia
Patricia
MemberHi Mark,
Thank you for reaching out to us!
As I can see from here you already requested a refund. I’m really sorry to hear that you didn’t have a nice experience with our products. It’s
always a bummer to see our customers disappointed :(.If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can.
Patricia
Patricia
MemberHi Brian,
Thanks for sharing your workaround here!
For future reference, I’ll drop here some additional info regarding our shortcodes: out of the box the [tribe_events] shortcode supports these attributes:
– date
– tribe-bar
– category
– featuredThe intent is to replicate the functionality of the regular ‘full’ views and as such it doesn’t support multiple tags or anything else the main views don’t directly support (in the case of tags, for example, the default behavior is to take the user to the regular tag archive and just add events to the mix alongside normal posts). You will find more information in the following link:
https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
Let me know if you have any other questions and I’ll be happy to assist!
Cheers,
Patricia
Patricia
MemberHi LaVonne,
I’m glad to hear that this snippet partially helped you to solve the problem!
If you add the following code to your fucntions.php file as well, does it help you to solve the problem?
add_filter( 'tribe_community_events_before_list_navigation', 'change_title_in_ce_list' ); function change_title_in_ce_list() { if (tribe_is_community_my_events_page()){ ?> <style type="text/css">.fusion-page-title-bar .fusion-page-title-row h1{display: none !important;}</style> <?php } }Thanks!
Patricia
October 27, 2017 at 3:51 am in reply to: Having the "Sorry, key validation server is not available" issue also #1369934Patricia
MemberHi Frank,
Since we are already working to solve your problem in this thread, I’m closing this one right now!
If you have any other questions regarding this issue, please contact me there!
Cheers,
Patricia
October 27, 2017 at 3:40 am in reply to: Having the "Sorry, key validation server is not available" issue also #1369928Patricia
MemberHi Frank!
Please accept my sincere apologies for the delayed response!
Since you posted this thread on Events Aggregator forum I thought you were referring to this plugin, I’m sorry about that! I’ll move this thread to Events Calendar PRO (ECP) forum later 🙂
Thanks for sharing the screenshots! I’m removing the first you sent right now because it exposes your license key.
It’s possible that your server is configured to block access to remote services such as our key server. Could your please send me your system info? It will be helpful to identify the culprit.
If you have a security plugin enabled in your site (like Wordfence or Sucuri Security), please disable them and try to add your ECP license again.
Let me know if this helps to solve your problem!
Cheers,
Patricia
Patricia
MemberHi Joël,
You are right: that’s odd! Could you please send me the link to access the page with this shortcode so I can take a look?
This sounds like a customization or a conflict: let’s find out what’s going on!
Thanks!
Patricia
Patricia
MemberHi Brian,
You are welcome! 🙂
If you have any other questions, please let me know!
Cheers,
Patricia
October 26, 2017 at 1:53 pm in reply to: HTTP 500 Error when submitting community event with image #1369596Patricia
MemberHey Pascha,
Thank you for reaching out to us!
I’m so sorry to hear that you are having problems to submit new images via Community Events! Let me help you to solve this.
– To get started, can you please make sure that The Events Calendar (v.4.6.2) and Community Events (v.4.5.6) are both up-to-date? I’m asking this because I’ve ran some tests and couldn’t reproduce the issue from here.
– Are you able to reproduce this error from your end? You mentioned that some of your users were getting this 500 internal server error: maybe they were trying to upload larger images and your server is not allowing it.
Thanks!
Patricia
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