Patricia

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Viewing 15 posts - 871 through 885 (of 1,816 total)
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  • in reply to: Shortcode tribe_events_list month error #1370266
    Patricia
    Member

    This reply is private.

    in reply to: Recurring events 404 with update #1370257
    Patricia
    Member

    Hi Natasha,

    Awesome! I’m glad to hear that this problem is now solved 😀

    Answering your question, you are not receiving automatic updates because you are using a Personal license in a Multisite.

    You will find more information about multisite licenses here:

    https://theeventscalendar.com/knowledgebase/multisite-license/

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: HTTP 500 Error when submitting community event with image #1370246
    Patricia
    Member

    Hi Pascha,

    Thanks for posting the results of your conflict test here in our forums: I’m glad to hear that you were able to find the cause of the issue!

    While we’re not able to guarantee compatibility with any specific third-party WordPress themes or plugins, we do develop our plugins in accordance with strict WordPress.org standards, and you’ll typically find that our products work great with products developed to the same standards.

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can.

    Patricia

    in reply to: Not able to uncheck show Google Map/Maps Link #1370136
    Patricia
    Member

    Hey Tina,

    Thank you for reaching out to us!

    I’m really sorry to hear about this issue. I’ve looked into your problem and it seems to be a bug. You’re the first person to report this, so thank you!

    I’ve added the issue to our internal bug report. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a solution is available.

    Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!

    Best Regards,

    Patricia

    Patricia
    Member

    Hi Aeky,

    After a further investigation I was able to translate this specific string:

    Here’s a brief explanation:

    1- Copy the .mo and .po files you want to modify from community events directory (in my case, I’ve copied both tribe-events-community-pt_BR.po and tribe-events-community-pt_BR.mo):

    /wp-content/plugins/the-events-calendar-community-events/lang/

    2- Paste the files in the following directory:

    /wp-content/languages/plugins/

    3- Modify the .po file with the strings/words you want and use a converter to create a new .mo file ( I’ve used https://po2mo.net )

    4- Download the new .mo and replace the original from /wp-content/languages/plugins/ (In my case, I replaced the tribe-events-community-pt_BR.mo file )

    Now when I access my Community Events submission form I can see the translated string ( I’ve used a random/nonsense word to replace the “to” just to make sure that my own translation was in place 🙂 ).

    You will find more info about how to override plugin language files here:

    How Do I Update the Calendar’s Language Translations?

    I hope this helps!

    Cheers,

    Patricia

    Patricia
    Member

    Hi there,

    I’ve just noticed that you were referring to the back end of your site, sry about that!

    Please give me a minute: I’ll take a look at the translation options.

    Patricia
    Member

    Hi There,

    Thank you for reaching out to us!

    Did you try to change your time range separator from your dashboard? I believe that’s the easiest way to achieve what you want!

    Please head over to Events > Settings > Display and change the time range separator to ” a “.

    The change will be applied to both The Events Calendar and Community Events.

    If this is not what you are looking for, please send me an example/screenshot and I’ll be happy to assist!

    Cheers,

    Patricia

    in reply to: Can't get google to work on Word Press #1369959
    Patricia
    Member

    Hi Mark,

    Thank you for reaching out to us!

    As I can see from here you already requested a refund. I’m really sorry to hear that you didn’t have a nice experience with our products. It’s
    always a bummer to see our customers disappointed :(.

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can.

    Patricia

    in reply to: "Tribe_events" Shortcode not filtered by tag. #1369940
    Patricia
    Member

    Hi Brian,

    Thanks for sharing your workaround here!

    For future reference, I’ll drop here some additional info regarding our shortcodes: out of the box the [tribe_events] shortcode supports these attributes:

    – date
    – tribe-bar
    – category
    – featured

    The intent is to replicate the functionality of the regular ‘full’ views and as such it doesn’t support multiple tags or anything else the main views don’t directly support (in the case of tags, for example, the default behavior is to take the user to the regular tag archive and just add events to the mix alongside normal posts). You will find more information in the following link:

    https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    Let me know if you have any other questions and I’ll be happy to assist!

    Cheers,

    Patricia

    in reply to: page title of Community LIST and ADD pages #1369937
    Patricia
    Member

    Hi LaVonne,

    I’m glad to hear that this snippet partially helped you to solve the problem!

    If you add the following code to your fucntions.php file as well, does it help you to solve the problem?

    add_filter( 'tribe_community_events_before_list_navigation', 'change_title_in_ce_list' );
    
    function change_title_in_ce_list() {
        if (tribe_is_community_my_events_page()){
        ?>
             <style type="text/css">.fusion-page-title-bar .fusion-page-title-row h1{display: none !important;}</style>
        <?php
        }
    }

    Thanks!

    Patricia

    Patricia
    Member

    Hi Frank,

    Since we are already working to solve your problem in this thread, I’m closing this one right now!

    If you have any other questions regarding this issue, please contact me there!

    Cheers,

    Patricia

    Patricia
    Member

    Hi Frank!

    Please accept my sincere apologies for the delayed response!

    Since you posted this thread on Events Aggregator forum I thought you were referring to this plugin, I’m sorry about that! I’ll move this thread to Events Calendar PRO (ECP) forum later 🙂

    Thanks for sharing the screenshots! I’m removing the first you sent right now because it exposes your license key.

    It’s possible that your server is configured to block access to remote services such as our key server. Could your please send me your system info? It will be helpful to identify the culprit.

    If you have a security plugin enabled in your site (like Wordfence or Sucuri Security), please disable them and try to add your ECP license again.

    Let me know if this helps to solve your problem!

    Cheers,

    Patricia

    in reply to: Shortcode tribe_events_list month error #1369682
    Patricia
    Member

    Hi Joël,

    You are right: that’s odd! Could you please send me the link to access the page with this shortcode so I can take a look?

    This sounds like a customization or a conflict: let’s find out what’s going on!

    Thanks!

    Patricia

    in reply to: tribe-mini-calendar-event styles #1369673
    Patricia
    Member

    Hi Brian,

    You are welcome! 🙂

    If you have any other questions, please let me know!

    Cheers,

    Patricia

    in reply to: HTTP 500 Error when submitting community event with image #1369596
    Patricia
    Member

    Hey Pascha,

    Thank you for reaching out to us!

    I’m so sorry to hear that you are having problems to submit new images via Community Events! Let me help you to solve this.

    – To get started, can you please make sure that The Events Calendar (v.4.6.2) and Community Events (v.4.5.6) are both up-to-date? I’m asking this because I’ve ran some tests and couldn’t reproduce the issue from here.

    – Are you able to reproduce this error from your end? You mentioned that some of your users were getting this 500 internal server error: maybe they were trying to upload larger images and your server is not allowing it.

    Thanks!

    Patricia

Viewing 15 posts - 871 through 885 (of 1,816 total)