Patricia

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Viewing 15 posts - 856 through 870 (of 1,816 total)
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  • in reply to: page title of Community LIST and ADD pages #1371542
    Patricia
    Member

    Hi There,

    I’m glad to hear that everything is working as expected now!

    Let me know if you need anything else and have a great day 🙂

    Cheers,

    Patricia

    Patricia
    Member

    Hi There,

    I’m glad to hear that everything is working as expected now!

    Let me know if you need anything else and have a great day 🙂

    Cheers,

    Patricia

    in reply to: How to provide users with a link to specific event category #1371538
    Patricia
    Member

    Hi There,

    I’m glad to hear that everything is working as expected now!

    Let me know if you need anything else and have a great day 🙂

    Cheers,

    Patricia

    in reply to: Help with modifications! #1371474
    Patricia
    Member

    Hey Rhonda,

    Thank you for reaching out to us!

    Answering your questions:

    1- To add navigation links above the calendar in Month View, you can check the following article: https://theeventscalendar.com/knowledgebase/adding-navigation-links-above-the-calendar-in-month-view/

    2- Are you referring to the “view all” link for each day in the month view calendar? If that’s the case, you can use the CSS overflow property to achieve what you want:

    .tribe-events-viewmore {
        overflow: auto !important;
    }

    You can set the overflow property to auto or hidden.

    3- Under events > settings > display > Basic Template Settings if you change the Default mobile view to “Day” you will be able to achieve what you want.

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Community Pluigin not working after last update #1371373
    Patricia
    Member

    Hey Rhonda,

    Thank you for reaching out to us!

    As I can see from your system info, you have The Events Calendar version 4.6 installed and activated. If you update it/install the latest version (4.6.2), does it help you to solve the problem? You can download the latest version here.

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: class-wp-hook.php #1371357
    Patricia
    Member

    Hey Andrei,

    Thank you for reaching out to us!

    After a quick review I can confirm that we have one extension (which is installed in your site), that has a function called remove_limit and could be generating this error: The Show All Month View Events extension.

    To confirm that this is the cause of the conflict, I would recommend you to temporarily disable the extension and let me know if it helps to solve your problem.

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Can users login and manage calendar outside of Word Press? #1371345
    Patricia
    Member

    Hey Julie,

    Thank you for reaching out to us!

    The functionality you are looking for is provided by Community Events.

    Community Events adds an event submission form to the frontend of your website so users can add events to your calendar without needing admin access. Standard event fields allow them to input basic event details, and you can even give them the ability to add categories and tags based on your predefined settings.

    You will find more information about Community Events in the following link:

    https://theeventscalendar.com/product/wordpress-community-events/

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: "Your Eventbrite token is not valid" #1371328
    Patricia
    Member

    Hey Andrew,

    Thank you for reaching out to us!

    Are you regularly changing the password on your Eventbrite account? If you are, that’s probably the cause of the issue. This is what their documentation states:

    An OAuth token won’t expire and only becomes invalid if you change the password on your Eventbrite account. A new OAuth token will be automatically generated once you reset your password, and you can find the new OAuth token in the App Management section of your Account Settings.

    If that’s not the cause of the issue in your specific case, I would recommend you to review the following article to make sure that your API key is correctly configured:

    https://theeventscalendar.com/knowledgebase/configuring-eb-tickets/

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: change #1370610
    Patricia
    Member

    Hey Mauro,

    Thank you for reaching out to us!

    To set the category field as required, you can use the following snippet:

    https://gist.github.com/nefeline/d31bb0053e6ca6507c216fa6d3abd782

    You’ll have to replace the ‘post_title’ with ‘tax_input’. You’ll find more info about our form fields here.

    To allow your users to select only one category from the drop down menu, you just have to remove the “multiple” option from Community Events submission form.

    It’s important that you don’t edit the view files directly in the plugin: you should copy them into your theme first, and edit them there. This will ensure that any modifications you do make will not be overwritten by updating the plugin.

    Please copy the taxonomy.php file from:

    the-events-calendar-community-events/src/views/community/modules/taxonomy.php

    Paste it to:

    [your-theme]/tribe-events/community/modules/taxonomy.php

    Now open the file and remove the multiple option from line 90.

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Facebook weekly recurring events problems #1370384
    Patricia
    Member

    Hey Nevin,

    Thank you for reaching out to us!

    I’m really sorry to hear that you are having this problem! I could replicate the issue from here: it is a bug!

    I’m linking this thread to our internal bug report so our developers can take a look. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a solution is available.

    We want to apologize for any inconveniences or problems that this issue may have caused you.

    Thank you for your patience and understanding. If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Best Regards,

    Patricia

    in reply to: The Google Maps API daily query limit has been reached #1370360
    Patricia
    Member

    Hey Michelle,

    Oh no! I’m sorry to hear that you are having this problem with Google Maps API.

    Could you please make sure that you have a Google Map API key enabled in your site?

    If the API key is enabled and the issue persists, please let me know and I’ll be happy to help you with the next steps.

    Cheers,

    Patricia

    in reply to: Event Aggregator Still Not Importing Properly #1370331
    Patricia
    Member

    Hi Denise,

    Please accept my sincere apologies for the delayed response! I’ve just reviewed your internal bug report and the test is not complete yet, sry about that!

    I’ll contact our developer to make sure we complete this task as soon as possible.

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Thank you for your patience.

    Patricia

    Patricia
    Member

    Hey Ban,

    Thank you for reaching out to us!

    Could you please add the CSS mentioned in this thread and let me know if it helps to solve your problem?

    Thanks,

    Patricia

    in reply to: How to provide users with a link to specific event category #1370318
    Patricia
    Member

    Hi there,

    Thank you for reaching out to us!

    You can use the category-filtered calendar view to achieve what you want.

    For example: if you access http://898.6bc.myftpupload.com/events/category/pto-business/ , you will see a calendar with all events in the “PTO Business” category.

    You will find more information about how to setup category-filtered calendars in the following article:

    Is it Possible to Create Multiple Calendars With One Plugin?

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Datepicker not showing on top in mobile views (z-index)? #1370307
    Patricia
    Member

    Hi there,

    Thank you for reaching out to us!

    I’ve just accessed your site and although the z-index: 1000 is in place, it’s not using the !important rule.

    Once you add it, everything will work as expected in your site as well 🙂

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

Viewing 15 posts - 856 through 870 (of 1,816 total)