[Patricia]

Hey Julie,

Thank you for reaching out to us!

Could you please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

Does it help you to solve the URL problem? If the issue persists, please let me know and I’ll be happy to further investigate your case.

Cheers,

Patricia

[Patricia]

Hi Andrei,

Thank for your confirmation. I’ll report this error to our team so we can review/fix it when time permits.

I hope you find the cause of your problem soon.

If you have any other questions, please let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi Michel,

Unfortunately we don’t have a shortcode to list your events via Event Tickets Plus. I believe that WooCommerce Shortcodes could be a good alternative to list the ticket products inside specific posts and pages:

http://docs.woothemes.com/document/woocommerce-shortcodes/

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hey Wendy,

Thank you for reaching out to us!

I hope you’re having a good week/day. Firstly, I’d like to apologize for the delay in response. Thank you for your patience all this while! It’s been really busy in the forums lately, and we’re doing our best to adhere to our Scope of Support / Terms for you and everyone else.

Regarding the issue you had with the snippet shared earlier in this thread, that’s odd! Could you please make sure that you’ve removed the initial PHP opening tag ( <?php ) before adding the code to your functions.php file? Based on the error you described (the calendar is showing blank), I would say this is part of a known issue associated with the release of WordPress 4.8.2: upgrading The Events Calendar and Events Calendar PRO to their latest versions would help you to solve the problem.

I’ve just accessed your site (connecticutlifestyles) and it is working as expected as I can see from here. If you are still having display problems, please let me know and I’ll be happy to further investigate.

Regarding the map not being displayed on single events, could you please access your Dashboard and head over to Events > Settings > General > Map Settings and make sure that the “Enable Google Maps” option is checked?

Regarding the initial issue associated with Google maps not fetching the latitude and longitude for your venue, are you still experiencing it? If you are, is your site hosted in a shared server?

Last but not the least, could you please open a new thread so we can continue this conversation in a new topic? This way Matthew (who started this thread), won’t receive email notifications regarding the issues associated with your site.

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi Rhonda,

I’m glad to hear that the CSS issues are now solved! Regarding your third request, it is possible to list all the selected day’s events bellow the mini calendar only in mobile view, but it would require a level of customization that is out of the scope of our support.

We do have a list of recommended developers who could help you out with the code if you need it:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Thank you for your understanding and let us know if you need anything else!

Regards,

Patricia

[Patricia]

Hi Mauro,

That’s correct: it will work for both categories and tags. To hide the Event Tags from Community Events submission form, please add the following code in your theme’s style.css file:

.tribe-section.tribe-section-taxonomy ~ .tribe-section.tribe-section-taxonomy {
    display: none !important;
}

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Thanks,

Patricia

[Patricia]

Hi Joël,

Thanks for your feedback! I would recommend proposing this feature in our User Voice page: perhaps we could add the option to change the current month date format via Dashboard instead of overriding the single-event.php file.

Other users can then up-vote it, giving us a great idea of how much demand there might be (or, if you can find a suitable existing request, you can in turn up-vote that).

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Thanks!

Patricia

[Patricia]

Hi Frank!

Please accept our sincere apologies for the delayed response! We didn’t receive your System info yet: could you please share it manually, via private reply, as explained in the second step of the following article?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

If you have any other questions in the meantime, please feel free to let me know and I’d be happy to help as best I can!

Thanks!

Patricia

[Patricia]

Hey Rhonda,

I’m glad to hear that everything is working as expected now!

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can 🙂

Cheers,

Patricia

[Patricia]

Hi there,

Thank you for reaching out to us!

I hope you’re having a good week/day. Firstly, I’d like to apologize for the delay in response. Thank you for your patience all this while! It’s been really busy in the forums lately, and we’re doing our best to adhere to our Scope of Support / Terms for you and everyone else.

Could you please share with us the Facebook URL from where you are trying to import your events? It would help us to further investigate your case and run some tests.

Thanks!

Patricia

[Patricia]

Hi Joël,

I’ve just ran a quick test and found out what was actually causing the issue here.

Inside wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php we have a piece of code that basically says: if the event occurs in the same month as the current month, display the date format as day-of-the-week instead of month name:

<?php else: ?>
            <span class="list-dayname">
                <?php
                echo apply_filters(
                    'tribe-mini_helper_tribe_events_ajax_list_dayname',
                    date_i18n( 'D', $post_date ),                                                                                                                                                            
                    $post_date,
                    $mini_cal_event_atts['class']
                );
                ?>
            </span>
        <?php endif; ?>

The simplest way to modify this behavior is by overriding this template (as already explained here), and modifying line number 100:

replace:

date_i18n( 'D', $post_date ),

with:

date_i18n( 'M', $post_date ),

After you make this change, the tribe_events_list shortcode will display the events for every month with the expected date format.

Please accept my sincere apologies for the delayed response here and if you have any other questions, let me know and I’ll be happy to assist 🙂

Best Regards,

Patricia

[Patricia]

This reply is private.

[Patricia]

Hi Ville,

That’s awesome! Glad to hear you found another option to get rid of these shortcodes. Thanks for sharing this alternative here 🙂

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Best regards,

Patricia

[Patricia]

Hi Ban,

It looks like you already solved the problem as I can see from here. Is it working as expected for you as well?

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi there,

I’m glad to hear that everything is working as expected now!

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Author]

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