[Jeremy]

Hi wei,

Thanks for reaching out to us! I would be happy to help you 🙂

Your theme adds some styles which breaks our calendar a little bit.

In order to fix the first issue, head to Appearance > Customize > Additional CSS and paste the following code:

.fusion-events-featured-image .fusion-events-single-title-content {
    position: inherit;
}

To fix the second issue, you may try the following code (style in Additional CSS):

@media screen and (max-width: 800px) {
  .tribe-events-list .fusion-tribe-has-featured-image {
    display: flex;
    flex-direction: column;
  }
  #tribe-events .tribe-events-list .tribe-events-event-cost {
    position: inherit;
    order: 3;
  }
  .tribe-events-list .fusion-tribe-primary-info {
    order: 1;
  }
  .fusion-tribe-secondary-info {
    order: 2
  }
}

Please do let me know if that worked for you.

Cheers,
Jeremy

[Jeremy]

Hi,

Thank you for reaching out to us! I would be happy to help you.

You can change the format of a single event in the list view, but in order to do that, you would have do do a little bit of customization in the template files.

First, you should copy the file single-event.php in the-events-calendar/src/views/list/single-event.php.

Then, copy this file in [your-theme]/tribe-events/list/single-event.php.

That’s the file you should modify to customize the appearance of a single event in the list view of your calendar.

You can read this article on our Knowledgebase to learn more about how to customize template files.

In this file, you can take all the code from the div .tribe-events-event-meta and place it above the h2.

If you don’t feel comfortable modifying those files by yourself, we can provide you a list of developers to hire for customizations.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi Kat,

Thanks for reaching out to us! I would be happy to help you 🙂

In order to do so, could you share your System Information please?

Cheers,
Jeremy

 

[Jeremy]

Hi Abbie,

Thanks for your interest in our events plugin suit!

At the moment you can’t collect payment for users’ submissions. It is on the roadmap though, and there has been active development on getting this integrated. You could add your vote on our Uservoice page, which is the best way to get updates on such a specific feature.

There are other ways you can pursue to help monetize your website. One option would be to turn your site into a membership site. That way, you can charge users to become a “subscriber” on your site and then only allow submission of new events to logged in subscribers.

Furthermore, it is possible to let your website visitors seamlessly create and sell tickets for the events they would submit to your calendar — without needing to access your WordPress admin dashboard. In order to do so, you would need to combine
Community Tickets, Community Events and Event Tickets Plus plugins. In case this second option would suit your needs, you might be please to know we have a bundle combining all the plugins mentioned above (plus Filter Bar).

Please do let me know if you have any more questions.

Cheers,
Jeremy

[Jeremy]

Hi Benedikt,

I hope that solved your problem!

I am going to close this thread, but if you have any questions or concerns, please feel free to start a new one.

Cheers,
Jeremy

[Jeremy]

Hi Jacob,

If the school changed the capacity of the event from 40 to 50 after a RSVP had already been made, the new capacity wouldn’t be taken into account. This is a known bug (after an RSVP has an attendee, changing the capacity does not increase availibility) that our developers will work on in the near future. At the moment though, I can’t tell you when exactly this will be fixed.

I will mark this ticket as “Pending fix”, so that we can warn you when it is resolved.

Thanks for your understanding and continued support!

Cheers,
Jeremy

 

[Jeremy]

Hi Benny,

Thanks for reaching out to us! I would be happy to help you.

I tried to import events from the website you mentioned, and I had exactly the same error as the one you encountered.

It actually comes from the fact that the tidemarktheatre.com website runs an outdated version of The Events Calendar. Once the TEC plugins on that website will be updated, there shouldn’t be any problem importing its events anymore.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi Jennifer,

Thanks for reaching out to us! I’d be happy to help you.

There might be a conflict somewhere, either between a couple of plugins or between your theme and a plugin. I can see in the Console that there are a couple of JS errors, including this one from your theme:

TypeError: $.stellar is not a function     total-custom.js:73:5
http://southshoreyogacollective.com/wp-content/themes/total/js/total-custom.js:73:5

I would recommend you to follow our instructions to test for conflicts. Ideally, you would do those testing on a local installation or a staging site.

Please let me know if you manage to identify the plugin which is the cause of the conflict.

Cheers,
Jeremy

[Jeremy]

Hi Gregg,

I’m happy to hear you’ve been enjoying our plugins for a long time!

Regarding your question,you actually need Events Calendar PRO to attach an image / logo to a venue.

If you have Events Calendar PRO installed and you don’t see the Featured Image box when you edit a Venue, click on Screen Options on the top right of your screen, and make sure the Featured Image is checked.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you.

If you visit your calendar, you’ll notice a “+ Export Events” button at the bottom. Click that button and it will download the events listed on the page as an .ics file.

That way, you could import events into Apple’s iCal or Google Calendar.

For more information about how to imports events to Google Calendar, you can read this page.

Please not that, while you can export a calendar, you can not sync it.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi Nadja,

I’m glad that solved your problem!

Please don’t hesitate to contact me if you have further concerns or questions.

Cheers,
Jeremy

[Jeremy]

Hi Nadja,

To answer your very first question, the shortcode to display the card is [tribe_events view="map"]. You can add attributes for more customization — in case you want to hide the filter bar for example. You’ll find more information on this page.

Regarding your second question, I’m afraid it’s not possible to  display all events with the same city in the map tooltip (if it’s what you were trying to do). If you’re willing to hire custom support,  we have a list of freelancers at all price points.

Cheers,
Jeremy

[Jeremy]

Hi Alexander,

Thanks for reaching out to us! I’d be happy to help you.

You said you have already tried deactivating all plugins and changing to standard WordPress Theme, but what were the results? Did the filter bar work properly when other plugins were deactivated? Did it work properly after you switched to the dzfault WordPress theme?

Waiting for your reply,

Cheers,
Jeremy

[Jeremy]

Hi Marc,

Thanks for reaching out to us!

For people who don’t want Google Maps on their website, there is the option to not display the map or the map link in the event editor, so it will display the venue’s address and nothing else on the single event page and archive views.

But offering the possibility to choose another Maps provider would be a very nice addition! A user already suggested a similar idea on our Feature Ideas forum.

I invite you to vote for this idea, as the features getting the most votes will definitely be on our radar.

Have a great weekend,
Jeremy

 

 

[Jeremy]

Hi Nadja,

Thank you for reaching out to us! As you haven’t share your System Information, I’m not sure which extension you are mentionning. Are you referring to the one which allows to display all events with the same venue in the map tooltip?

Thanks in advance for your reply,

Jeremy

[Author]

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