[Jeremy]

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[Jeremy]

Hello Kirill,

I am sorry for the difficulties you encounter setting up your website in your language; it is true our Russian translation is incomplete. We rely heavily on our community to provide translations as it is not practical for us to provide translations for all languages by ourselves. Perhaps you could contribute to this effort? Learn more by reading this Knowledgebase article about translating The Events Calendar.

I noticed you reached out to support in November, but did not get back to us. At this point, you past the refund period which was within 30 days of payment.

However, I will do my best to help you translate your website!

I translated locally the strings you mentioned in French and the process to translate into Russian is exactly the same:

1. Copy the .mo and .po files you want to modify.
   First, in /wp-content/plugins/the-events-calendar/lang/:
   the-events-calendar-ru_RU.mo
   the-events-calendar-ru_RU.po
   Then, in /wp-content/plugins/events-calendar-pro/lang/:
   tribe-events-calendar-pro-ru_RU.mo
   tribe-events-calendar-pro-ru_RU.po
2. Paste the files in the following directory:
   /wp-content/languages/plugins/
3. Modify the .po files with the strings or words you want, and use a converter to create a new .mo file (I’ve used PoEdit, but you can also use https://po2mo.net)
   There is something tricky to know: to translate “Events From”, you will need to search for “%s From” (
4. Create new .mo files.
   If you save via PoEdit, a new .mo file will be automatically created and will replace the previous one. If you use https://po2mo.net, you will need to download the new .mo and replace the original from /wp-content/languages/plugins/

In our Knowledgebase, you will find more information about how to override plugin language files.

I hope this will help you translating your website. If you need further help, please feel free to ask me!

Have a great week-end,

Jeremy

[Jeremy]

This reply is private.

[Jeremy]

Hi Debra,

Thank you for reaching out to us! I will be happy to help you.

In order to have the Month and Days icons displayed like on the screenshot you showed me, you actually need to use the “Events List” widget (it comes with Events Calendar PRO).

I hope this helps,

Cheers,

Jeremy

[Jeremy]

Hello Kirill,

Thank you for reaching out to us!

I’ll be happy to help you.

To change those strings, you would need to copy/paste a snippet in your theme’s function PHP, and modify it with your Russian translations, so it would look like that:

	// This example changes the label "Venue" to "Location", and "Related Events" to "Similar Events"
	$custom_text = array(
		'Venue' => 'Location',
		'Related %s' => 'Similar %s',
	);

You will find the full snippet in our documentation about changing the wording of any bit of text or string.

I hope this helps.

Best regards,

Jeremy

[Jeremy]

Hello Rudi,

Thank you for your interest in our products!

The Avada theme offers a nice integration and also support for Events Calendar PRO. They also have a documentation which would help you to use their theme with The Events Calendar. The Filter Bar would also work.

Regarding WPML, it shouldn’t be a problem either as we have improved and enhanced our compatibility with WPML for The Events Calendar and The Events Calendar Pro. The Filter Bar plugin also supports WPML.

Please let me know if you have other questions.

Cheers,

Jeremy

 

[Jeremy]

This reply is private.

[Jeremy]

Hi,

Thank you for reaching out to us!

On your website, I don’t see the map you mentioned, but I do see all the extra search fields.

Did you try deactivating all the other plugins?

If you switch to a default theme (such as Twenty Seventeen), is the problem still there?

To further help you,I would need some extra information. Would you be able to share your system information with me?

From your WordPress back-office, please go to Events > Help > System Information and click on Copy to clipboard so you could paste it when you reply to this message (be sure to set your reply as “private”).

Thank you ?

Jeremy

[Jeremy]

Hi Tom,

Thank you for reaching out to us!

I would be happy to help you.

I had a look at your website, and it seems there’s a CSS rule which makes the link impossible to click.

Could you try adding that to your website? (either via “Additional CSS” on the Customizer or via the style.css file of your child theme):

.tribe-events-month-event-title > .url {
    pointer-events: inherit;
}

Let me know if that works.

Cheers,

Jeremy

[Jeremy]

Hi Joanne,

The calendar you are trying to pull from must be managed by The Events Calendar.

If that’s well the case, could you give me the URL of the website you’re trying to pull the events from (you can set the reply as private)? I will test locally to see what is going wrong.

Thank you!

Jeremy

[Jeremy]

You’re welcome 😉

[Jeremy]

This reply is private.

[Jeremy]

Hi Joanne,

Thanks for reaching out to us!

To pull events from another website, here are the different steps to follow:

1. In the back-office of your website which as Event Aggregator, go to Events > Import ;
   
2. For Import Origin, select Other URL ;
3. Import Type: choose betwwen One-Time Import or Scheduled Import, depending on your needs ;
4. URL: paste the URL of the website you want to get the events from
5. Then click on Preview and Import All if everything’s correct 😉

I hope this helps! However, if it still doesn’t work for you, please contact me so I could assist you further.

Cheers,

[Jeremy]

Hi Jennifer,

Thanks for reaching out to us! I’m happy to help you.

Well, there’s an error message in the Console which says ‘RefererNotAllowedMapError’. It means, according to Google, that “The current URL loading the Google Maps JavaScript API has not been added to the list of allowed referrers. Please check the referrer settings of your API key on the Google Developers Console.”

When you set up your Google Maps API Key in Google, we recommend that you include two urls like this:

1. *.example.com/*
2. *example.com/*

For more information, you can read our article in the Knowledgebase about Setting Up Your Google Maps API Key.

I hope this helps,

Cheers,

Jeremy

[Jeremy]

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