Jeremy

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Viewing 15 posts - 871 through 885 (of 985 total)
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  • in reply to: vendor name on credit card statement after purchase #1517824
    Jeremy
    Keymaster

    Hi Allison,

    Thank you for your interest in our plugins!

    After your purchase, you’ll see the company name “Modern Tribe” on your credit card statement.

    Please feel free to ask if you have further questions.

    Cheers,
    Jeremy

    in reply to: Is it possible to hide past events in month view? #1517819
    Jeremy
    Keymaster

    Hi,

    Yes, it’s possible to hide past events from the month view, thanks to a CSS snippet. Try to paste the following code in Appearance > Customize > Additional CSS (or in your child theme’s style.css file):

    /**
     * From https://gist.github.com/cliffordp/cc30fba3242c495a26bd/
     * 
     * Hide past events on The Events Calendar's Month View
     * 
     * Without this snippet: http://cl.ly/3x2o3N2K3z1r
     * With this snippet: http://cl.ly/0H431E2L0i17
     * 
     */
    
    .tribe-events-calendar td.tribe-events-past .tribe-events-month-event-title a,
    .tribe-events-calendar td.tribe-events-past .tribe-events-viewmore a,
    .tribe-events-calendar td.tribe-events-past .tribe-events-viewmore {
    	display: none;
    }
    
    .events-archive.events-gridview #tribe-events-content table.tribe-events-calendar td.tribe-events-past .type-tribe_events {
    	border: none;
    	box-shadow: none;
    }
    

    You can find more information on this page.

    I hope this helps,

    Cheers,
    Jeremy

    in reply to: List view Venue link #1517815
    Jeremy
    Keymaster

    Hi again 😉

    If you are looking for the template to modify, it’s the one located at /wp-content/plugins/the-events-calendar/src/views/list/single-event.php.

    You can then override this template in your own theme by creating a file at [your-theme]/tribe-events/list/single-event.php.

    You may refer to our Themer’s Guide for more guidance on how to customize a template.

    I hope this helps,

    Cheers,
    Jeremy

     

    in reply to: Custome Venue URL #1517745
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us!

    If you want to see “View Website” instead of the full address, you need to modify the template for a single Venue.

    In order to do so, here are the different steps:

    1. create a folder in your theme called tribe-events/pro/
    2. copy the file located in /wp-content/plugins/events-calendar-pro/src/views/pro/single-venue.php
    3. drop the copied file in /wp-content/themes/your-theme/tribe-events/pro/
    4. then, locate the line which says $website_link = tribe_get_venue_website_link(); (should be line #33), replace it by $website_link = tribe_get_venue_website_link(null, 'View Website'); and save.

    Please do let me know if that worked for you.

    Cheers,
    Jeremy

    Jeremy
    Keymaster

    Hi Monica,

    Thank you for reaching out to us! I would be happy to help 🙂

    I had a look at your website and noticed your problem. First thing I would do would be to re-save the permalinks (you can access this page from your WordPress back-office, in Settings > Permalinks).

    If that doesn’t change anything, I would need more information from your website to help you further — please read this page about how to share your system information with us.

    Cheers,
    Jeremy

    in reply to: Hide price for events displayed in list view #1517714
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I would be happy to help 🙂

    Yes, you were modifying the right template. The subtility there is that you need to save this file under THEME-FOLDER/tribe-events/list/single-event.php instead of THEME-FOLDER/tribe-events/views/list/single-event.php.

    I hope this helps,

    Cheers,
    Jeremy

    in reply to: CSV auto mapping #1517711
    Jeremy
    Keymaster

    Hi Rupert,

    Thank you for reaching out to us! I would be happy to help you 🙂

    Here you can find a CSV file example which should be automatically mapped (just replace those events with yours, and leave blank columns when necessary): test-data-events(1)

    However, it is always important to double check before you import your events.

    You may be interested in this page as well, which would give you more examples of CSV files (for venues, organizers, etc.).

    I hope this answers your question,

    Have a nice weekend,
    Jeremy

    in reply to: Event Aggregator Stopped Importing :( #1517600
    Jeremy
    Keymaster

    Hi Scott,

    Here are the most recent updates I can give you:

    Update April 17, 2018: There needs to be a relationship between the account used to import the events and the events themselves (ie, the events must have been created using the same account).

    Update April 26, 2018: The ability to import events that you created yourself (so long as you had linked Event Aggregator to Facebook with the same account) no longer seems viable.

    I dont’t know when it will be fixed, as it doesn’t only depends on us, but on Facebook too.

    But we will definitely warn you if and when we can provide a solution to this issue.

    Cheers,
    Jeremy

    in reply to: Does Event Tickets support user's order history? #1517598
    Jeremy
    Keymaster

    Hi Sayuri,

    You would actually need to add WooCommerce on top of Event Tickets Plus. This would allow for the checkout process for tickets where users create their account — and will generate tickets so that they know their reservation, while also having access to their order history and such.

    I hope this helps to answer your question, please let me know if you need any further clarification!

    Cheers,
    Jeremy

    in reply to: Cannot hide remaining stock with CSS #1517575
    Jeremy
    Keymaster

    Hi,

    I’m glad that fixed your issue!

    I’m going to close this thread then, but feel free to start a new one if you have further questions or concerns.

    Cheers,
    Jeremy

    in reply to: Adaptable Event Registration Form for Non Profits #1516763
    Jeremy
    Keymaster

    Hi Judith,

    Thank you for your interest in our plugins 🙂

    If your events are free, you could use RSVP tickets to manage your event registrations. That feature comes with tour free plugin Event Tickets. In case you are planning to sell tickets for your events, you could use our paid plugin Event Tickets Plus.

    To add some extra fields such as “allergies” or “special food requirements”, you would need Events Calendar PRO. That way, you could easily create additional fields without writing any piece of code.

    We can offer a discount for Non Profit Organizations. Our Nonprofit Partnership Program grants free and/or discounted subscriptions for Events Calendar Pro or Event Tickets Plus to approved organizations. Note that we only accept 501(c)3 and 501(c)19 organizations, as well as their international equivalents with supporting documentation. If you’d like to apply, please fill out the application.

    I hope those answers help you,

    Feel free to ask if you have any further questions.

    Cheers,
    Jeremy

    in reply to: Cannot hide remaining stock with CSS #1516732
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I would be happy to help you 🙂

    I had a look in the source code of your theme, it seems there were a couple of missing parenthesis from the CSS in the Customizer.

    Try to paste the following code in your Customizer (replacing its actual content – you may save the file before in case something wrong happens).
    customizer.css

    Please do let me know if that makes a difference.

    Have a nice day,
    Jeremy

    in reply to: Event Tickets incorrectly shows event as full #1516709
    Jeremy
    Keymaster

    Hi Jacob,

    Thank you for that feedback 🙂

    I can’t give you a timeframe for now but our developers will work on this bug in the coming weeks. We will tell you when the bug is fixed.

    Cheers,
    Jeremy

    in reply to: overlaid mobile view #1516566
    Jeremy
    Keymaster

    Hi Wei,

    I’m glad that snippet solved your issue!

    I’m going to close this thread then, but feel free to open a new one if you have further questions or concerns.

    Have a nice day too 😉
    Jeremy

    in reply to: Error after completing latest ECP plugin update #1516533
    Jeremy
    Keymaster

    This reply is private.

Viewing 15 posts - 871 through 885 (of 985 total)