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Hi Michele,
Thank you for sharing your .ics file 🙂
I managed to import your events on my local installation, so the problem doesn’t come from this file.
There might be a conflict on your website. Could you switch back to the default theme (Twenty Seventeen) to see if that makes a difference when you try to import those events? Then, could you deactivate all plugins except for The Events Calendar, and try again to import the .ics file? I would recommend you to follow those instructions before doing the tests.
Regarding Facebook, we’re facing some difficulties since Facebook changed their Privacy Policy. So it is not currently possible to use Event Aggregator to import Facebook events or related data. We are actively monitoring the situation though and will do our best to keep you updated via this page. As of June 6, 2018, however, we remain blocked. Facebook have indicated that our application to resume use of their platform is under review but we are still waiting on the outcome of that process.
Thank you for your patience and understanding,
Cheers,
JeremyHi Courtney,
Thanks for your interest in our plugins! I’m sorry for the long wait.
To answer your questions:
- Yes, you can add a custom taxonomy to the Filter Bar, but that would require some php coding (please have a look at our Knowledgebase to know more about this).
- As you noticed, the tribe_events shortcode does not work with custom taxonomies by default. You could set up a custom template though — you’ll find lots of useful resources about how to customize our plugins on this page., including our Themer’s Guide and a list of freelancers who could tweak the plugin.
Feel free to ask if you have more questions.
Cheers,
JeremyHi Zsolt,
Thanks for reaching out to us! I’d be happy to help you 🙂
Could you send me the .csv file you’re trying to import, so I could test it locally? (you can set your reply as “Private”).
Thanks in advance,
Cheers,
JeremyHi Werner,
Thanks for reaching out to us! I’d be happy to help you 🙂
The bug you’re refering to has been fix earlier this year. I just tried on my local installation and it works properly (WPML translates all instances of an event in a recurring event series).
Can you confirm you click on “Edit All” before creating a multilingual version of a recurring event? If so, and if WPML only create one recurring event, then it might be due to a conflict in your website, in which case you would have to test for conflicts.
I hope this helps,
Cheers,
JeremyHi,
Thanks for reaching out to us!
Sure, you can modifiy the layout of a single event page — you can refer to our Themer’s Guide to learn more about template customization.
The files you probably want to edit are located in wp-plugins/the-events-calendar/src/views/single-event.php and wp-plugins/the-events-calendar/src/views/modules/meta.php.
You can then override these templates in your own theme by creating a file respectively at [your-theme]/tribe-events/single-event.php and [your-theme]/tribe-events/modules/meta.php.
I hope this helps,
Cheers,
JeremyHi Jared,
Thanks for reaching out to us! I’d be happy to help you 🙂
If you can’t update Events Calendar PRO from your WordPress back-office, you may have to do a manual update.
In order to do so, first you need to fire up your FTP client of choice and connect to your site’s hosting server. Then, navigate to ‘wp-content/plugins/events-calendar-pro/’ and delete all files within that directory, but leave the empty directory in tact. Finally, replace those files by the one from PRO’s latest version, which you can find in My Account > Downloads.
I hope this helps,
Cheers,
JeremyHi Mark,
Thank you for sharing those screenshots; I understand better now.
Well, it might be a bug actually. I would need to investigate further, I’ll let you know as soon as I know more.
Have a nice day,
JeremyHi Michele,
Thanks for reaching out to us! I’d be happy to help you 🙂
Could you send me the .ics file you’re trying to import? (you can set your reply as “Private”).
Thanks in advance,
JeremyHi Robert,
Indeed, the [tribe_events] shortcode is only available within Events Calendar PRO. Even for core plugin views that exist in The Events Calendar, you must have Events Calendar PRO activated on your site for the [tribe_events] shortcode to work.
Cheers,
JeremyHi Mark,
I’m glad you managed to solve this problem 🙂
Well, I’m going to close that thread then, but feel free to start a new one if you have further questions.
Cheers,
JeremyHi Robert,
Thanks for your interest in our plugin!
Sure, Community Events works with the core version of our plugin — you don’t need to get the Pro version.
Let me know if you have other questions.
Cheers,
JeremyHi Mark,
Thanks again for reaching out to us 🙂
I had a look at your website and I can see some JavaScripts errors in the console, which might block the tooltip.
It might be due to the security plugins you’re using. Could you try to deactivate All In One WP Security and Wordfence Security, to see if that makes a difference?
If not, you might have to run some proper tests to find where the conflict comes from. I would recommend you to save your databse and php files before running those tests.
Cheers,
JeremyHi Duane,
Thanks for your interest in our plugin!
Yes, we do have a plugin which allow you to assign a background color to an event category.
Here’s the link: https://fr.wordpress.org/plugins/the-events-calendar-category-colors/ (it’s a free plugin)
I hope this helps,
Cheers,
JeremyHi Jeffrey,
Thanks for reaching out to us! I’d be happy to help you 🙂
If you can’t update our plugin via the WordPress back-office, you might have to do a manual update. In order to do so, you should access your FTP. Once you’re there, navigate to “wp-content/plugins/events-calendar-pro/” and delete all files within that directory. Then, you can replace those files by the ones from the latest version of the plugin, which you could find in My Account > Downloads.
I hope this helps,
Jeremy
