Jeremy

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Viewing 15 posts - 661 through 675 (of 985 total)
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  • in reply to: Latest Update #1553023
    Jeremy
    Keymaster

    Hi Jared,

    Did you manage to update The Events Calendar then Events Calendar PRO?

    If you have any questions, feel free to ask.

    Have a nice day,
    Jeremy

    in reply to: venue showing as "Home" in the event detail #1552399
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    In order to do so, could you share your System Information with me? (you can mark your reply as “Private”).

    Also, could you tell me if that problem only happens on this specific event, or on other events as well?

    Cheers,
    Jeremy

    in reply to: Remove "category" from permalink structure #1552281
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us!

    Unfortunately, there’s no straightforward solution to this topic. That would require some heavy customization which is beyond the scope of this support. However, I would recommend you to add your vote in our UserVoice: someone already suggested we remove /category/ from urls. The more votes it gets, the more chances this becomes a new feature 🙂

    Cheers,
    Jeremy

    in reply to: CUSTOM EVENT URL #1552274
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us 🙂

    I’m closing this thread as it’s a duplicate one (I replied to your message yesterday).

    Have a great day,
    Jeremy

    in reply to: Pending Review events are being displayed #1552267
    Jeremy
    Keymaster

    Hi Donna,

    Thanks for reaching out to us!

    This is a bug we are aware of. It will be handled by our developers in the coming weeks, but for now, I can’t give you a specific date for the bug fix release.

    I will set this thread as “Pending fix” so that we could warn you as soon as the problem is resolved.

    Thank you for your patience and understanding 🙂

    Have a nice day,
    Jeremy

    in reply to: Switch Ticket and Location #1552235
    Jeremy
    Keymaster

    Hi Henning,

    To do this modification, you actually need to edit the meta.php file, located in wp-content/plugins/the-events-calendar/src/views/modules/meta.php

    You can override this template in your own theme by creating a file at: [your-theme]/tribe-events/modules/meta.php

    I hope this helps,

    Cheers,
    Jeremy

    Jeremy
    Keymaster

    Hi Kat,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    In order to do so, could you share your System Information with me? That way, I could uderstand your setup better. However, it seems like your problem is related to Avada and Fusion Builder, and I’m not sure there’s something we could do about it.

    Waiting for your reply,

    Cheers,
    Jeremy

    in reply to: Latest Update #1552075
    Jeremy
    Keymaster

    This reply is private.

    in reply to: Next and Previous Month Links are not working properly #1552074
    Jeremy
    Keymaster

    Hi,

    Thanks for that clarification.

    Our calendar actually works in such a way that, if you don’t have any event planned past a certain date, further months won’t be displayed.

    For instance, if you don’t have any event after July 26th, then it’s normal that you can’t see August and its following months.

    On the other hand, if you do have events planned after July 26th, then it’s possible there’s a bug on your website, in which case you’ll have to test for conflicts in order to spot where the problem comes from.

    I hope this helps.

    Cheers,
    Jeremy

    Jeremy
    Keymaster

    Hi jskk123,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    Regarding that thread from 2016, I noticed the missing “Private” label had been marked as a bug and this has been resolved.

    The problem due to the timezone offset might not have been considered a bug, if we couldn’t reproduce it on our side. I’m going to investigate further and I’ll let you know as soon as I have more details.

    Cheers,
    Jeremy

    in reply to: Latest Update #1551440
    Jeremy
    Keymaster

    Hi Jared,

    This is a little bit strange. Could you share your System Information with me, so that I would have a better understanding of your setup? (you cna set your reply as “Private”).

    Thanks in advance,
    Jeremy

    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    I visited your website at https://instituteod.com/events/ and didn’t notice anything abnormal regarding your Next and Previous Month Links (for instance, if I click on July, I can see July being displayed properly with 4 events). Could you give me more details about the context? (which web browser you are using, desktop or mobile device, etc).

    I also visited your test site at http://instituteod.com/calendar/events/ but couldn’t see any event and any Next/Previous link. Did you enter many events on this website?

    Also, could you share your System Information please? (you can set your reply as “Private”).

    Thanks in advance,
    Jeremy

    in reply to: Switch Ticket and Location #1551377
    Jeremy
    Keymaster

    Hi Henning,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    In order to do so, could you send me a screenshot so I could understand the situation a little bit better?

    Cheers,
    Jeremy

    in reply to: Detail on the event (Photo) #1551223
    Jeremy
    Keymaster

    Hi Nakarin,

    Thank you for reaching out to us! I’d be happy to help you 🙂

    Well, to hide those details, you could use some CSS. In order to do so, head to Appearance > Customize > Additional CSS and paste the following snippet in there:

    .tribe-events-shortcode .tribe-events-list-photo-description {
        display: none;
    }
    

    I hope this helps.

    Cheers,
    Jeremy

    in reply to: Date Picker Drop Down resize #1551220
    Jeremy
    Keymaster

    This reply is private.

Viewing 15 posts - 661 through 675 (of 985 total)